Communication Services

Podcasts

West Corporation Podcast - Philippines – Partnering Beyond Price

West Interactive Podcast - Collection Strategies

West at Home Podcast - Virtual Training

West at Home Podcast - Red Flag Rules

West Business Services Podcast - To Have and Hold

Brochures and Solution Slicks

West Corporation - Corporate Brochure

West Corporation - Bilingual Services

West Corporation - Catalog Industry Solutions

West Corporation - Communications Industry Solutions

West Corporation - Credit Card Industry Solutions

West Corporation - Direct Response Solutions

West Corporation - HostedVACD Solutions

West Corporation - Insurance Industry Solutions

West Corporation - Interactive Agent Solutions

West Corporation - iView Customer Call Reports

West Corporation - Managed Healthcare Industry Solutions

West Corporation - Network Operations Center

West Corporation - Philippines Customer Contact Solutions

West Corporation - Prepaid Services Industry Solutions

West Corporation - SmartSell Online Solutions

West Corporation - SmartSell Solutions

West Corporation - Solutions for the Travel and Hospitality Industry

West Corporation - Utilities Customer Care Solutions

West Corporation - West at Home Solutions

West Business Services - Corporate Brochure

West Business Services - Healthcare Group

West Interactive - Corporate Brochure

West Interactive - Hosted Contact Center

West Direct Government Solutions

West Asset Management - Communications DCARE

West Asset Management - Communications Overview

West Asset Management - Financial Services DCARE

West Asset Management - Financial Services Mortgage

West Asset Management - Financial Services Overview

West Asset Management - Financial Services Pre-Chargeoff

West Asset Management - Financial Services Prelegal

West Asset Management - Healthcare DCARE

West Asset Management - Healthcare Early Out Self-Pay

West Asset Management - Healthcare Insurance Follow Up

West Asset Management - Healthcare Primary Bad Debt Recovery

West Asset Management - Healthcare Secondary Bad Debt Recovery

West Asset Management - Higher Education DCARE

West Asset Management - Higher Education Overview

West Asset Management - Portfolio Sales

West Asset Management - Utilities Credit and Care

West Asset Management - Utilities Low Income

West Asset Management - Utilities Primes and Seconds Collection

Case Studies

West Corporation - Customer Acquisition Case Study - Financial Institution

West Corporation - Customer Acquisition Case Study - Financial Services

West Corporation - Customer Care Case Study - Healthcare Organization

West Corporation - Customer Care Case Study - Satellite Television

West Corporation - Customer Care Case Study - Energy Producer

West Corporation - Customer Care Case Study - Wireless Provider

West Corporation - Direct Response Case Study - American Telecast

West Corporation - Direct Response Case Study - Icon

West Corporation - Direct Response Case Study - Interactive Agent

West Corporation - SmartSell Case Study - Credit Card Issuer

West at Home Case Study - Global Consulting and Integration Company

West at Home Case Study - Office Products Retailer

West at Home Case Study - Restaurant Chain

West at Home Case Study - ShopNBC

West at Home Case Study - HSN

West at Home Case Study - ProFlowers

West at Home Case Study - Prepaid Wireless Provider

West Business Services Case Study - Biotechnology Provider

West Business Services Case Study - Communications Provider

West Business Services Case Study - Financial Services Provider

West Business Services Case Study - Medical Equipment Provider

West Business Services Case Study - Office Supply Company

West Business Services Case Study - Pharmaceuticals Provider

West Business Services Case Study - Shipping Provider

West Interactive Case Study - B-to-B Wireless Provider

West Interactive Case Study - Cable & Internet Provider

West Interactive Case Study - DirecTV

West Interactive Case Study - Prepaid Calling Cards

West Interactive Case Study - Yellow Transportation

West Interactive Case Study - Appointment Reminders

Intrado Case Study - Cellcom Wireless

Intrado Case Study - New York City VoIP E9-1-1 Services

West Asset Management Case Study - Early Delinquency

West Asset Management Case Study - First Party Commercial

West Asset Management Case Study - Healthcare Analytics

West Asset Management Case Study - Offshore Collections

West Asset Management Case Study - Secondary Bad Debt Recovery

News and Magazine Articles

DirecTV Natural Language Speech Article - Call Center Magazine

Unified Communications

Brochures and Solution Slicks

InterCall - About Us

InterCall - Audio Conferencing Solutions

Microsoft® Office Live Meeting, offered by InterCall

InterCall - Crisis Communication

InterCall - Event Services

Cisco WebEx Event Center, offered by InterCall

InterCall - Solutions for the Technology Industry

InterCall - Solutions for Investor Relations

InterCall - InterCall Video Conferencing

InterCall - Solutions for Training Professionals

InterCall - Solutions for the Legal Industry

InterCall - Managed Services for Video Conferencing

InterCall - Solutions for Medical and Pharmaceutical Industries

Cisco WebEx Meeting Center, offered by InterCall

InterCall - Operator Assisted Conferencing

InterCall - Reservationless-Plus® Conferencing

Cisco WebEx Support Center, offered by InterCall

Cisco WebEx Training Center, offered by InterCall

InterCall Web Conferencing Solutions

InterCall Unified MeetingSM

IBM LotusLive: Meetings, offered by InterCall

Case Studies

West Notifications Group Case Study - Leading Cable and Internet Provider

West Notifications Group Case Study - World's Largest Conferencing Service Provider

West Notifications Group Case Study - Leading International Financial Provider

West Notifications Group Case Study - Coordination of Benefits

West Notifications Group Case Study - Waste Management