Making communications work.

It takes technology to make today's business communications work. At InterCall, we continue to pioneer the adoption and use of technologies that make our services work better, faster, smarter.

Our clients expect our conferencing platform to meet and exceed their expectations for stability and reliability. We do. InterCall's facilities are designed for the highest security, disaster prevention and recovery. Never down and never delayed – mission-critical audio, video and data conferencing equipment is hosted in LEC and IXC centers. Each center features security, storm and fire protection, as well as UPS and generator backup, and 24x7x365 support.

Whether your conferencing crosses state lines or international datelines, your ability to communicate is never compromised. InterCall's network design incorporates the use of major carriers to route voice and data traffic into our conferencing sites.

What's more, our engineering and situation planning ensures the ability to handle anything from peak busy hour traffic to full-blown problems, international situations and disasters – through pre-built routing plans as well as ad-hoc changes made possible through software InterCall controls. And our own proprietary intelligent routed environment provides the flexibility to route calls to where ports are available, rather than dedicated bridges. As a result, we're able to separate IVR, database routing and bridge resources – improving efficiency, increasing scalability and decreasing downtime.

Partnering with the right people.

Even beyond our own enterprise capabilities, InterCall partners with proven providers and developers to extend our own capabilities and enhance the ways we're able to serve customers.

Working with our parent company, West Corporation, InterCall has developed a reservationless audio conferencing platform. The IP-based solution features distributed architecture for load balancing, media servers and call control servers. So all aspects of the conference – attendees, audio, video, Web and other visuals and graphics – are executed seamlessly.

The right technology, in the right place, at the right time – every time. That's InterCall making business communications work.