As much about prevention as performance.

While student borrowing represents an investment in their futures, repayment can present a significant burden to an individual's limited monthly financial resources. For others, it may simply be a shirking of their obligation all together. Regardless of the reason – West Asset Management has the solution.

Our programs, people and resources are focused on default prevention and aversion first. Through our student borrower services, we're able to deliver in-depth borrower information, comprehensive default prevention reports, skiptracing services and cohort default projections that allow our clients to maintain up-to-date knowledge of their cohort population.

Knowledge is power.

As a result, our solutions are proven to be highly effective in reducing the overall default rates. They can be engaged at any point of the student loan cycle – improving the opportunity of engaging the borrower and the likelihood of repayment.

Even when the situation requires an escalation of efforts, West Asset Management is able to provide third party collections programs that are uniquely tailored to your needs. Our programs incorporate a variety of contact methods, such as letters and calling campaigns, along with skiptracing, credit bureau reporting and automated follow-up to collect your portfolios, including primary, secondary and tertiary placements. All of which can be blended together to recover more outstanding receivables – more quickly.

What's more, we work hard to remain current with the regulatory guidelines and best practices recommended by higher education organizations and governing bodies. West Asset Management is proud to be a member of the following industry associations:

American Collections Association (ACA)
Coalition of Higher Education Assistance Organization (COHEAO)
National Council of Higher Education Loan Programs (NCHELP)
National Association of Colleges and Business Officers (NACUBO)
Educational Accounts Receivable Management Association (EARMA)
Professional Development Group (PDG)
National Association of Student Financial Aid Administrators (NASFAA)
Southern Association of Student Financial Aid Administrators (SASFAA)

When it comes to higher learning, West Asset Management offers the services and attention necessary to provide the highest possible recovery of delinquent accounts.