Transforming business through communications

West's Unified Communications (UC) segment helps organizations of all sizes solve business problems by empowering new forms of communications and collaboration. Our comprehensive suite of easy-to-use hosted and managed solutions is redefining the way people work around the globe – from how businesses connect to employees and customers, to how they conduct meetings, collaborate, manage relationships, share knowledge and engage audiences.

West combines reliable world-class technologies with deep experience and flexibility to provide solutions that are scalable for every client's specific needs. Our products and services can transform every aspect of business by enabling personalized engagement, meetings anywhere, enhanced productivity and immersive communication experiences.

West's comprehensive portfolio of Unified Communications services include:

Conferencing Services

InterCall is transforming the meeting experience with mobile and desktop tools that enable the seamless scheduling, participation and management of meetings and real time content and application sharing. Our industry-leading audio, web and video-based conferencing and collaboration services work effortlessly and reliably, which is why our solutions are used by 94 percent of the Fortune 100 and more than 75,000 organizations worldwide.

Event Services

InterCall's event services team creates a flawless and engaging experience for attendees. From professionally managed audio conference calls, to impactful, rich media presentations on the web to fully-integrated virtual environments, our event platforms provide the ability to track attendee interaction and deliver a comprehensive view of how engaged your audience really is.

IP Communications

West IP Communications enables organizations to reap the benefits of IP communications while avoiding its obstacles. Leveraging our next-generation, application aware network, professional services and market-leading partner technologies, we deliver award-winning cloud-based and managed enterprise communications applications and services that empower companies to connect, collaborate and communicate more effectively from anywhere in the world.

Alerts and Notifications

West's multichannel solutions enable companies to deliver simultaneous, real-time and interactive notifications to millions of customers, employees and partners anywhere in the world via voice, email, text, social media, Web or fax.

What We Do

West positioned as Leader in Magic Quadrant for Unified Communications as a Service, North America

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