Connecting people with each other and the right information is mission-critical. Intrado, formerly West, develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. And we do it with a laser focus on reliability.

1.2

billion
notification
calls and
data/text
messages

Solutions with reach

The technology we offer, as well as the support we provide, are designed around our clients’ needs. We’re focused on how to streamline their communication strategies, enhance collaboration between employees, improve the customer experience and boost their bottom line. And in turn, their customers benefit from services that make life easier, more convenient – and more connected.

64B

64 billion telephony minutes processed

169M

169 million conference calls facilitated

290M

290 million Emergency 911 calls facilitated


Intrado

utility-side-menu