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OTT29-1-1 Voice

OTT29-1-1 West Safety Services is a hosted solution delivering industry-leading E9-1-1 call routing services for over-the-top OTT) application providers.

Security Desk Routing and Notifications – International

West offers four key security desk routing and notification features for 911 as part of its Emergency Gateway (EGW) appliance: security desk call monitoring, security desk call delivery, email crisis alerts, and automatic screen pops. (more…)

5 Step Process for NextGen9-1-1 GIS Data Readiness

5 Step Process for NextGen9-1-1 GIS Data Readiness

IP Phone Tracking for E911

West’s automatic IP phone tracking E911 solution, Emergency Gateway (EGW), helps organizations automate IP phone management to keep user 911 location information accurate and up-to-date. (more…)

Transitional Data Management Services

Power Locate Data Sheet

Power Locate helps call takers identify the location of dropped, abandoned or misrouted calls.

TXT29-1-1 Web Fact Sheet

Hundreds of PSAPs and Carriers across the U.S. have come to rely upon the robust technology of West’s TXT29-1-1® text messaging services.

Private Switch-Automatic Location Information (PS-ALI)

Empowering PBX owners to update the regional ALI database with the specific location of each station or extension within a building, campus or complex providing emergency dispatchers with the most accurate information at the most critical times.

ALI and Location Data Management Services

At the center of this entire complex system is the 9-1-1 database. Creating, maintaining and effectively utilizing that database is fundamental to the success of any public safety answering point (PSAP) operation.

V9-1-1 for CLECs

West's VoIP solutions for CLECs helps you meet regional PSAP requirements for 9-1-1 connectivity, regardless of where your subscribers are located. Leveraging West’s nationwide footprint, you’ll connect your subscribers to 9-1-1, receive higher call delivery rates and reduce the administrative headaches created by call failures. You can broaden your subscriber services to include mobile, nomadic and outside-of-rate center offerings.


West Corporation

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