Resources


Resources


Sort By:


West Resources

What Carriers Need to Know About 911 & VoWiFi

E911 Webinar On-Demand: Why You Can’t Ignore 911: Best Practices for Optimizing E911 Information Management and Call Routing

Why do you need 911? How do you plan a successful 911 strategy in your enterprise? What results have organizations observed after implementing 911 solutions for their voice networks? Irwin Lazar of Nemertes Research and Lev Deich of West tackled these questions and more during our on-demand webinar, Why You Can’t Ignore 911: Best Practices for Optimizing E911 Information Management and Call Routing. (more…)

9-1-1 Policy & Technology: A Regulatory Update for Competitive Carriers

The increasing and very public focus on accurately locating wireless 9-1-1 callers is raising understandable questions and concerns from many of our tier 2 and 3 customers—particularly on the regulatory front. As a competitive carrier, being ready to cost-effectively comply with these mandates presents a unique set of challenges.

The Evolving Workplace and E9-1-1

Unified Communications (UC) technology is enabling unprecedented flexibility in the ways people connect and collaborate. This fundamental shift in how we work has also created a change in how we think about E9-1-1, with new technologies emerging to enhance the safety of all enterprise users. Join us for this interactive webinar to learn how West supports the latest UC technologies with our advanced E9-1-1 solutions.

Next Generation Emergency Response and its Impact on the Enterprise

Next Generation 9-1-1, or NG9-1-1, is an exciting project that enables the transmission of rich, enhanced data between callers and public safety to provide a fuller, more effective emergency response than can be implemented using older 9-1-1 technologies. While this new capability is a game changer for the public safety community, we are still learning the myriad ways that NG9-1-1 will enhance the enterprise. Don’t miss this interactive webinar that explains how NG9-1-1 will affect today’s enterprise communication technologies.

Keeping Campuses Safe with West

Colleges and universities across the country know that keeping their students safe and focused on their studies is critical. Given the expansive nature of campus environments, having a cohesive emergency response strategy can help these institutions ensure the safety of students, faculty and staff and can enhance the services provided by on-site emergency response personnel. Join us for this interactive webinar to learn how E9-1-1 and notification solutions from West work in a campus environment to provide emergency response personnel with the data and tools they need to keep everyone safe.

Excerpt: V9-1-1 for CLECs

V9-1-1 for CLECs helps you meet regional PSAP requirements for 9-1-1 connectivity regardless of where your subscribers are located. Leveraging West’s nationwide footprint, you’ll connect your subscribers to 9-1-1, receive higher call delivery rates and reduce the administrative headaches created by call failures. You can broaden your subscriber services to include mobile, nomadic and outside-of-rate center offerings.

VoIP Services for CLECs

V9-1-1 for CLECs helps you meet regional PSAP requirements for 9-1-1 connectivity regardless of where your subscribers are located. Leveraging West’s nationwide footprint, you’ll connect your subscribers to 9-1-1, receive higher call delivery rates and reduce the administrative headaches created by call failures. You can broaden your subscriber services to include mobile, nomadic and outside-of-rate center offerings.

Enterprise Wireless UC E9-1-1 Survival Guide

Enterprises are deploying voice-enabled UC applications such as Cisco's Jabber to increase productivity and reduce costs.  In the past year, we’ve observed a dramatic increase in UC applications deployed on an array of devices that connect wirelessly to the network. More customers are asking about how E9-1-1 can be supported in such environments, particularly on BYODs. In this latest webinar, we answer these questions by discussing the complexities of supporting emergency calls for wireless devices and review various solutions, use cases and deployment scenarios that we believe solve these challenges.

IoT/M2M Communications

Watch this webinar for an educational discussion about Machine-to-Machine (M2M) Communications and the Internet of Things.


West Corporation

utility-side-menu