Chief Executive Officer
John Shlonsky is the Chief Executive Officer of West Corporation. He joined West in November 2017. John’s career spans more than 25 years in the payments, technology and financial services industries.
President and Chief Operating Officer
Nancee Shannon Berger is President and Chief Operating Officer of West Corporation. She was promoted to COO in September 1998. She was promoted to President in January, 2004.
Chief Financial Officer and Treasurer
Jan Madsen joined West Corporation in December 2014. Prior to joining the Company, she was Vice President of Finance at Creighton University.
President of West Safety Services and West Telecom Services
Ronald Beaumont was named the President of West Safety Services in January 2016. He continues to serve as the President of West Telecom Services.
President of West Unified Communications Services
J. Scott Etzler is the President of West Unified Communications Services, formerly InterCall. He has been with the Company since 1998.
President of West Interactive Corporation
Jon R. (Skip) Hanson joined West in 1991. In 2013, Mr. Hanson was named President of West Interactive Corporation.
Chief Administrative Officer
Rod Kempkes joined West in 1989 as part of the finance group. In 1999, he assumed profit and loss responsibilities after innovating some of West’s first patents.
Executive Vice President, General Counsel
Prior to joining West in 1999, David was a partner with Erickson & Sederstrom PC, where West was one of his clients.
Executive Vice President and
Chief Human Resources Officer
Niki Theophilus joined West Corporation in April 2016 as EVP & Chief Human Resources Officer (CHRO).
Executive Vice President, Corporate Development and Planning
David Treinen has served as Executive Vice President, Corporate Development and Planning, for West Corporation since 2007.