Executive Team


Executive Team
  • John Shlonsky

    Chief Executive Officer

    John Shlonsky is the Chief Executive Officer of West Corporation. He joined West in November 2017. John’s career spans more than 25 years in the payments, technology and financial services industries.

  • Nancee Berger

    Nancee Berger

    President and Chief Operating Officer

    Nancee Shannon Berger is President and Chief Operating Officer of West Corporation. She was promoted to COO in September 1998. She was promoted to President in January, 2004.

  • Jan Madsen

    Chief Financial Officer and Treasurer

    Jan Madsen joined West Corporation in December 2014. Prior to joining the Company, she was Vice President of Finance at Creighton University.

  • Ronald Beaumont

    President of West Safety Services and West Telecom Services

    Ronald Beaumont was named the President of West Safety Services in January 2016. He continues to serve as the President of West Telecom Services.

  • Scott Etzler

    President of West Unified Communications Services

    J. Scott Etzler is the President of West Unified Communications Services, formerly InterCall. He has been with the Company since 1998.

  • Skip Hanson

    President of West Interactive Corporation

    Jon R. (Skip) Hanson joined West in 1991. In 2013, Mr. Hanson was named President of West Interactive Corporation.

  • Rod Kempkes

    Chief Administrative Officer

    Rod Kempkes joined West in 1989 as part of the finance group. In 1999, he assumed profit and loss responsibilities after innovating some of West’s first patents.

  • David Mussman

    David Mussman

    Executive Vice President, General Counsel

    Prior to joining West in 1999, David was a partner with Erickson & Sederstrom PC, where West was one of his clients.

  • Nicole Theophilus

    Executive Vice President and
    Chief Human Resources Officer

    Niki Theophilus joined West Corporation in April 2016 as EVP & Chief Human Resources Officer (CHRO).

  • David Treinen

    Executive Vice President, Corporate Development and Planning

    David Treinen has served as Executive Vice President, Corporate Development and Planning, for West Corporation since 2007.


West Corporation

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