The imperative to meet customers’ ever-increasing demand for speed, convenience and personalization (with complete accuracy) can make data security and compliance a major concern. This is especially true when dealing with highly sensitive material, like protected health information (PHI) in the Healthcare industry.
Sensitive information calls for a sensitive touch. Having the right people on your side makes all the difference.
The Health Information Trust Alliance (HITRUST) has created the Business Associate Council (BA Council) to ensure continual collaboration among healthcare associates and to provide a much needed forum for organizations seeking to stay ahead of security risks. This council will enable organizations to agree on an appropriate set of requirements to achieve greater compliance efficiencies and reduce overall costs to business associates.
West is proud to announce our own Rebekah Johnson has been named one of 17 founding BA Council members. HITRUST has named Rebekah Compliance Leader of the BA Council.
As the BA Council’s Compliance Leader, Rebekah will work diligently to ensure West and all healthcare partners follow and stay ahead of all Privacy Rule requirements.
In protecting the privacy of patients and maintaining the integrity of all involved parties, there is no room for uncertainty. When it comes to data security, you can never be too safe. Compliance experts like Rebekah help ensure that contact centers are always one step ahead of potential threats.