Category: Cisco
West Corporation

Posted on June 20, 2016 by West Corporation 

Don’t compromise your enterprise – understanding the role of notifications in your E9-1-1 solution

If you’ve been tasked with choosing an E9-1-1 solution for your enterprise, it can be tempting to set up an on-site notification alert and have emergency responders receive the location details they need once they arrive on-site. While this strategy seems to be able to keep your organization safe, make no mistake: implementing notification alerts on their own as an E9-1-1 solution can place your organization and your employees in grave danger. For E9-1-1, relaying an accurate, dispatchable address to the Public Safety Answering Point (PSAP) is essential; this ensures that first responders arrive with the information they need to quickly locate and help the caller.

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West Corporation

Posted on July 21, 2015 by West Corporation 

Wireless UC E9-1-1 Technology At-A-Glance Guide Now Available!

We are thrilled to announce today that our new Technology At-A-Glance Guide is available. This guide is Part 2 of the special 4 Part Wireless UC E9-1-1 series, and walks you through the location tracking solutions that are commonly deployed to track wireless users on an organization’s network. The goal, whether your enterprise is a large multi-campus entity or a single building, is to choose the right-sized wireless tracking solution that meets your organization’s unique needs. Read More >

West Corporation

Posted on May 26, 2015 by West Corporation 

State of the Industry: Wi-Fi Device and UC Adoption Alters E9-1-1 Strategies

With more and more devices connecting over Wi-Fi, enterprises need to be able to rely on proven strategies

As wireless desk phones proliferate and the Bring Your Own Device (BYOD) revolution continues to pick up steam, enterprises are discovering that an E9-1-1 strategy for Unified Communications adoption must now include a strategy for devices connecting over Wi-Fi. This State-of-the-Industry post describes the challenges of wireless Unified Communications (UC) for E9-1-1 for voice planners and provides an introduction to future installments of our special Enterprise Wireless UC E9-1-1 Strategy Guide series that includes a webinar.

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West Corporation

Posted on March 23, 2015 by West Corporation 

Get your Cisco Emergency Responder up and running with 911 Enable

Complex configurations, data integrity challenges and compliance issues are top-of-mind concerns for enterprises looking at E9-1-1 call routing solutions to use with their Cisco Emergency Responder (ER). However, by taking advantage of an E9-1-1 call routing solution that is natively integrated with Cisco Emergency Responder, you can sidestep many of these common challenges and benefit from:

  • Streamlined administration
  • Automatic data synchronization
  • Tier one, nationwide call routing support, whether users are on-campus or off
  • Full lifecycle support from the E9-1-1 experts

To learn how to deploy Cisco ER the easy way, visit

West Corporation

Posted on September 17, 2012 by West Corporation 

Top Five E911 Challenges Facing VoIP & UC

Top 5 E911 ChallengesOur Fall webinar series is back, this time with a focus on the top five key E911 challenges facing organizations using Cisco, Microsoft, Avaya, and ShoreTel.

While every organization is unique and faces its own set of challenges, these five issues are prevalent in many of today’s VoIP and UC deployments:

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West Corporation

Posted on June 28, 2011 by West Corporation 

Unified Communications Manager 8.5 Certification, Cisco ER Comparison, and Cisco Live 2011

New developments in the Cisco space!

First, 911 Enable has completed interoperability verification testing with Cisco Unified Communications Manager 8.5. This ensures that organizations using this latest version of UCM can count on 911 Enable’s Emergency Gateway for seamless E911 support – automatic IP phone tracking, security desk routing and notification, and reporting and management functions. To learn more, read the press release here.

Second, 911 Enable recently released a new white paper that compares the capabilities of Cisco Emergency Responder with 911 Enable’s Emergency Gateway. This white paper is a useful tool for organizations using Cisco UCM who are evaluating E911 management systems – it breaks down what each system can support, so organizations can make sure they select an E911 management system that meets their precise requirements. You can download the white paper here.

Finally, 911 Enable will be exhibiting in Booth 1170 at Cisco Live 2011. We’ll be showcasing our solutions for Cisco, including demonstrations of some of our ground-breaking E911 capabilities, so make sure to stop by with your questions and to say hello. This year’s show will be held July 10-14 at the Mandalay Bay Convention Center in Las Vegas, NV. To learn more and register, check out the show’s website here.

West Corporation

Posted on September 28, 2010 by West Corporation 

E9-1-1 Solutions for VoIP & UC Deployments

911 Enable will be presenting an all-new webinar series on E9-1-1 solutions for VoIP and Unified Communications (UC) deployments. The format features a preliminary webinar that covers the fundamentals of E9-1-1 and IP telephony. Read More >

West Corporation

Posted on July 22, 2009 by West Corporation 

Free E911 Webinars for Cisco, Microsoft, and Avaya

You already know that IP phone systems face unique challenges when it comes to E911. But do you know everything you need to about these challenges, and how to address them? If you’d like to learn more about the E911 challenges you may be facing, and how to implement solutions for Cisco, Microsoft, and Avaya deployments, these webinars are for you.

Broken down by vendor (Cisco, Microsoft, and Avaya), each webinar will cover the features of IP telephony that put your enterprise at risk, the importance of compliance with E911 legislation, and how to implement a cost-effective solution for your entire organization. Click here to learn more, and to register.

West Corporation