West commends the New York City Council for the recent passage of the new law, “Requiring direct telephone access to 911 service.” The passage of this law ensures that New Yorkers using multi-line telephone systems (MLTS) in certain businesses and City agencies have easy, direct access to 9-1-1 service in an emergency.
The law is modeled on Kari’s Law, so-named in honor of Kari Hunt whose tragic passing in 2013 alerted the nation to the dangers of requiring a dialing prefix to access 9-1-1. Simply, this new NYC law will allow users of these MLTS to dial 9-1-1 without requiring any prefix, post-fix or trunk access code. In addition to the direct dialing provision, the law also requires that on-site notifications be issued when 9-1-1 is dialed and that calls must be directly delivered to the appropriate Public Safety Answering Point (PSAP).
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Network changes that compromise E9-1-1 often serve as a catalyst for action, spurring organizations to search for a new E9-1-1 solution. As organizations convert their legacy voice solution to VoIP or upgrade their Unified Communications system to a new version, they often discover that their old E9-1-1 solution does not make the transition seamlessly, putting them in conflict with their own E9-1-1 standards and/or the E9-1-1 requirements legislated by the state. Read More >
Montreal, Canada – July 31, 2014 – 911 Enable, the leading vendor of E9-1-1 solutions for Unified Communications, was chosen by Microsoft Corporation (NASDAQ: MSFT) to provide Enhanced 911 (E9-1-1) services in Lync Online Dedicated. As part of their trusted relationship, Microsoft will refer clients to 911 Enable to help meet their E9-1-1 requirements. Read More >
George Bardissi has written an interesting article about the importance of compliance with E911 legislation. He notes that E911 legislation is a growing trend across the country, and that it’s important to ensure your system is compliant for safety reasons, and to avoid penalties. Click here to read the full story.
To learn more about E911 legislation by state, click here.