Category: E9-1-1 Legislation

Category: E9-1-1 Legislation
West Corporation

Posted on August 24, 2020 by West Corporation 

E911 Compliance for UCaaS Environments

The great migration from on-premises phone systems to cloud-based Unified-Communications-as-a-Service (UCaaS) increased in popularity this year. UCaaS capabilities seem to solve many UC-related administration and operational burdens although challenges remain, especially when it comes to Enhanced 911 (E911). With E911 compliance being of critical importance and one of the main E911 challenges for many enterprises, here is a high-level overview of the E911 rules and regulations that apply to a UCaaS environment, and how to plan an E911 strategy with E911 compliance in mind. Read More >

West Corporation

Posted on June 12, 2017 by West Corporation 

New York City Passes New E911 Legislation: Kari’s Law

West commends the New York City Council for the recent passage of the new E911 legislation, “Requiring direct telephone access to 911 service.” The passage of this law ensures that New Yorkers using multi-line telephone systems (MLTS) in certain businesses and City agencies have easy, direct access to 911 service in an emergency.

The E911 legislation is modeled on Kari’s Law, so-named in honor of Kari Hunt whose tragic passing in 2013 alerted the nation to the dangers of requiring a dialing prefix to access 911. Simply, this new NYC law will allow users of these MLTS to dial 911 without requiring any prefix, post-fix or trunk access code. In addition to the direct dialing provision, the E911 legislation also requires that on-site notifications be issued when 911 is dialed and that calls must be directly delivered to the appropriate Public Safety Answering Point (PSAP).

Read More >

West Corporation

Posted on October 27, 2014 by West Corporation 

Ensuring Foolproof E9-1-1 When Making Network Changes

Network changes that compromise E9-1-1 often serve as a catalyst for action, spurring organizations to search for a new E9-1-1 solution. As organizations convert their legacy voice solution to VoIP or upgrade their Unified Communications system to a new version, they often discover that their old E9-1-1 solution does not make the transition seamlessly, putting them in conflict with their own E9-1-1 standards and/or the E9-1-1 requirements legislated by the state. Read More >

West Corporation

Posted on August 4, 2014 by West Corporation 

Microsoft Selects 911 Enable for Lync Online Dedicated

BannerAd_rgb_Lync_Cyan300Montreal, Canada – July 31, 2014  – 911 Enable, the leading vendor of E9-1-1 solutions for Unified Communications, was chosen by Microsoft Corporation (NASDAQ: MSFT) to provide Enhanced 911 (E9-1-1) services in Lync Online Dedicated. As part of their trusted relationship, Microsoft will refer clients to 911 Enable to help meet their E9-1-1 requirements. Read More >

West Corporation

Posted on August 4, 2009 by West Corporation 

Are you compliant with E911 legislation?

George Bardissi has written an interesting article about the importance of compliance with E911 legislation. He notes that E911 legislation is a growing trend across the country, and that it’s important to ensure your system is compliant for safety reasons, and to avoid penalties. Click here to read the full story.

To learn more about E911 legislation by state, click here.