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Category: EGDMS

West Corporation

Posted on August 5, 2016 by West Corporation 


Geographic Information Systems in the PSAP: Strategic Planning for Data Integrity

By Charles Van Hoose, Sr. GIS Analyst at West

The importance of mission critical Geographic Information Systems (GIS) data for call- and dispatch- mapping in the Public Safety Answering Point (PSAP) cannot be overemphasized. Accurate data combined with tactical mapping is critical for locating incidents, callers and devices, for dispatching appropriate resources, and for communicating situational awareness to first responders.

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West Corporation

Posted on February 20, 2014 by West Corporation 


Addressing Address Data that Works for You

How do you respond when someone asks for your address? Do you give them a P.O. Box, City & Zip? Or do you think of a street name and neighborhood? Some might provide a detailed address including house number, apartment unit if appropriate and even a community name. Of course, it’s all dependent upon the purpose behind the question.

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West Corporation

Posted on October 12, 2012 by West Corporation 


9-1-1 GIS Data – Accurate, Complete and Designed for a Specific Purpose

With the transition to Next Generation 9-1-1, the role of geographic information systems (GIS) data transforms to a new level of importance. In our industry, GIS data is primarily used for PSAP mapping and computer-aided dispatch applications that are useful. In most cases, however, they are supplemental tools to help a call taker during an incident. Next Generation 9-1-1 systems and networks utilize GIS data to make 9-1-1 call routing decisions. The GIS data needs to be extremely accurate and always up to date for this specific purpose. To achieve this level of accuracy and completeness, agencies and service providers need to adopt workflow processes that are specific to the 9-1-1 industry without losing sight of fundamental GIS practices.Represent the Real World

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West Corporation

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