West is pleased to announce that it has launched a new channel partner program for its enterprise solutions. We’ve been dedicated to supplying innovative 9-1-1 solutions for carriers, public safety and enterprises for more than 35 years. By introducing this new program, resellers can work with West and position themselves as full-service Unified Communications (UC) advisors by including 9-1-1 solutions with their voice offerings.
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If you’ve been tasked with choosing an E9-1-1 solution for your enterprise, it can be tempting to set up an on-site notification alert and have emergency responders receive the location details they need once they arrive on-site. While this strategy seems to be able to keep your organization safe, make no mistake: implementing notification alerts on their own as an E9-1-1 solution can place your organization and your employees in grave danger. For E9-1-1, relaying an accurate, dispatchable address to the Public Safety Answering Point (PSAP) is essential; this ensures that first responders arrive with the information they need to quickly locate and help the caller.
