Category: Geographic Information Systems (GIS)


Category: Geographic Information Systems (GIS)

West Corporation

Posted on July 6, 2017 by West Corporation 


Overcoming Common GIS Challenges in a Next Generation 9-1-1 System

By Dave Peck, GIS Director

Earlier this month I attended the NENA 2017 conference in San Antonio, Texas. As always, it was a great event to see old friends in the industry and meet new people doing extraordinary work in public safety.

Throughout my many conversations, four challenges emerged as the most common areas where PSAPs seem to struggle with GIS and its role in Next Generation 9-1-1 (NG9-1-1) systems.

The common GIS challenges I heard at NENA 2017:

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West Corporation

Posted on June 1, 2017 by West Corporation 


Five Steps to get the most out of GIS in your NG9-1-1 system

By: Peter White, GISP

One critical component of the transition to Next Generation 9-1-1 (NG9-1-1) systems is a shift from the use of tabular Master Street Address Guide (MSAG) and ALI data to a reliance on Geographic Information Systems (GIS) data for location identification, validation, and call delivery. For agencies that are ready to progress to a GIS-based NG9-1-1 system, the process can seem daunting. Fortunately, West has gained significant experience in helping agencies create and deploy GIS data through our methodical, no-nonsense approach. This process has proven to reduce complexity and the risks associated with this substantial shift in 9-1-1 systems.

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West Corporation

Posted on November 16, 2016 by West Corporation 


GIS Data Sharing in the PSAP

By Charles Van Hoose, Sr. GIS Analyst at West

LEAD THE WAY

Geographic Information Systems (GIS) is front & center in the march toward a fully-realized i3-based Next Generation 9-1-1 (NG9-1-1) environment. No longer considered a secondary, reactionary tool for Public Safety Answering Points (PSAPs), GIS is Identified as a key foundational element in the National Emergency Number Association (NENA) i3 specification.
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West Corporation

Posted on August 5, 2016 by West Corporation 


Geographic Information Systems in the PSAP: Strategic Planning for Data Integrity

By Charles Van Hoose, Sr. GIS Analyst at West

The importance of mission critical Geographic Information Systems (GIS) data for call- and dispatch- mapping in the Public Safety Answering Point (PSAP) cannot be overemphasized. Accurate data combined with tactical mapping is critical for locating incidents, callers and devices, for dispatching appropriate resources, and for communicating situational awareness to first responders.

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West Corporation

Posted on May 20, 2016 by West Corporation 


Essential GIS – the Future is Now!

By David Peck, Sr. Account Executive, West, Safety Services

An integrated approach to Geographic Information Systems (GIS) is essential to Next Generation 9-1-1 (NG9-1-1) Public Safety Answering Points (PSAPs). There are many benefits to be realized – geospatial routing, data sharing, precise address referencing and more.
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West Corporation

Posted on February 20, 2014 by West Corporation 


Addressing Address Data that Works for You

How do you respond when someone asks for your address? Do you give them a P.O. Box, City & Zip? Or do you think of a street name and neighborhood? Some might provide a detailed address including house number, apartment unit if appropriate and even a community name. Of course, it’s all dependent upon the purpose behind the question.

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West Corporation

Posted on October 12, 2012 by West Corporation 


9-1-1 GIS Data – Accurate, Complete and Designed for a Specific Purpose

With the transition to Next Generation 9-1-1, the role of geographic information systems (GIS) data transforms to a new level of importance. In our industry, GIS data is primarily used for PSAP mapping and computer-aided dispatch applications that are useful. In most cases, however, they are supplemental tools to help a call taker during an incident. Next Generation 9-1-1 systems and networks utilize GIS data to make 9-1-1 call routing decisions. The GIS data needs to be extremely accurate and always up to date for this specific purpose. To achieve this level of accuracy and completeness, agencies and service providers need to adopt workflow processes that are specific to the 9-1-1 industry without losing sight of fundamental GIS practices.Represent the Real World

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West Corporation

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