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West Corporation

Posted on October 14, 2009 by West Corporation 


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E911 for Video Relay Service

Individuals who are deaf, hard-of-hearing, or speech-impaired and use Video Relay Service (VRS) may not have access to the help they need when they dial 911. Without an E911 solution, the VRS provider may be unable to connect the caller to the appropriate Public Safety Answering Point (PSAP), which can have serious consequences.

911 Enable offers its Emergency Routing Service (ERS) as a solution for VRS providers. The ERS provides connectivity to over 6,000 PSAPs across the US and Canada, so VRS callers have access to accurate E911 service regardless of their calling area.

To learn more about 911 Enable’s solution for VRS providers, click here to view an article on this topic.



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