Today, over 70% of 9-1-1 calls are made from a wireless device; it stands to reason that a very large percentage, if not the majority, of those calls are made from indoor locations. The FCC has witnessed this steady evolution in wireless calling behavior and recently introduced new standards that require CMRS providers to improve the location they provide to public safety for 9-1-1 calls.
The FCC’s landmark Fourth Report and Order which outlines new wireless E911 location accuracy requirements establishes an aggressive timeline for carriers to improve location accuracy and deliver a dispatchable location for 9-1-1 callers. Several solutions are in development to help carriers meet these new requirements – solutions designed to deliver a dispatchable location for virtually every wireless 9-1-1 call. These services utilize techniques and technology that just a few short years ago were not available or were too early in their development to deliver locations accurate enough for public safety use.
A combination of data sources and technologies can significantly improve indoor location accuracy and identify the caller’s address for wireless 9-1-1 calls. Together these services will enhance emergency responder dispatch accuracy and reduce the time required to serve those in need. The technology is available to improve location accuracy for indoor callers but it will take collaboration and partnership across the industry to meet the FCC’s new indoor location standards. Together, we can redefine wireless 9-1-1 location accuracy and save lives.
If you are a CMRS provider and would like to learn more about what we are doing to improve 9-1-1 caller location accuracy, I encourage you to participate in our upcoming webinar on April 7, Two Steps Forward, Two Steps Forward: Advancements in Wireless Location Accuracy.
The webinar will address new location accuracy standards and what is being required of all CMRS providers. We will also discuss specific timelines and milestones of the FCCs Fourth Report and Order, as well as current efforts to help CRMS providers identify and deliver on the requirements for dispatchable location.