When organizations are looking for an E911 solution, two of the most common features they require are automatic IP phone discovery and security desk routing and notification. 911 Enable helps organizations implement these E911 capabilities, with advanced E911 functionality that is unique in the industry. To explain what sets our E911 functionality apart from the competition, we’ve created two feature briefs that highlight how we provide these capabilities and the precise characteristics of each.
911 Enable has recently certified its Emergency Gateway appliance with both Alcatel-Lucent and Genesys. Now organizations using either platform can seamlessly implement the EGW’s best-in-class E911 management capabilities, including automatic IP phone tracking and security desk routing and notification. Learn more here.
For specific information about the 911 Enable solution for Alcatel-Lucent OmniPCX, download the Solution Brief.
For specific information about the 911 Enable solution for Gensys SIP Server, download the Solution Brief.
911 Enable’s Virtual Emergency Gateway(V-EGW) is now a VMware Certified Virtual Appliance. Designed for small and medium businesses with less than 1,500 users, it provides robust and reliable E911 management capabilities with a smaller appliance footprint for optimized resource allocation. To learn more, read the press release.
911 Enable’s solution for VoIP service providers was recognized with a “Best of Show” award at ITEXPO East 2011. You can read the details here.
Happy New Year!
It’s just the beginning of 2011, but already it’s shaping up to be a busy year! One of the highlights of every year is, of course, the trade shows where we get to learn about all of the newest UC and IP telephony developments and demonstrate our solutions. We’ll be making several appearances this year, so make sure you come visit our booths and say hi!
We’ll be at the following shows:
ITEXPO East 2011
February 2 -4, 2011
Miami Beach Convention Center
Enterprise Connect 2011
February 28 – March 2, 2011
Gaylord Palms Resort and Convention Center
Kissimmee (Orlando), FL
COMPTEL PLUS Spring 2011 Convention and Expo
March 20 – 22, 2011
Palazzo Ballroom, The Venetian Resort
Las Vegas, NV
ACUTA 40th Annual Conference and Exhibition
April 3 – 5, 2011
Hilton Bonnet Creek Resort
Aastra Users Conference 2011
May 1 – 4, 2011
Loews Santa Monica Beach Hotel
Santa Monica, CA
IAUG 2011 Annual Conference
May 22 – 26, 2011
Las Vegas, NV
Cisco Live 2011
July 10 – 14, 2011
Mandalay Bay Convention Center
Las Vegas, NV
Check back often, as we may be adding shows or new information.
911 Enable’s E911 call routing solution for Microsoft Lync Server 2010 is now commercially available. The solution, the Emergency Routing Service (ERS), interoperates with Lync Server 2010’s native E911 capabilities to deliver 911 calls and accurate location information to the PSAP, a requirement many organizations must meet under state and local legislation. 911 Enable’s ERS is one of the first E911 solutions to be certified with Microsoft Lync.
911 Enable is hosting a webinar dedicated to E911 and Microsoft Lync on November 23, 2010 at 2pm EST/11am PST. To learn more or register, click here.
The Microsoft Communications Server “14” solution brief is now available. Download it here to learn more!
Organizations looking to implement Session Manager in their Avaya Aura deployments can now ensure their users have access to accurate and reliable E911.
911 Enable’s Emergency Gateway (EGW) is the industry’s first and only E911 management appliance to provide support for Aura deployments with Session Manager. It provides automatic IP phone tracking for both SIP and H.323 hard phones, softphones, and wireless phones. The EGW also includes a complete suite of security desk notification tools to ensure personnel are aware of emergency situations as they occur. To learn more, download the solution brief here.
911 Enable’s Emergency Gateway (EGW) has been certified compliant with Avaya Aura Communication Manager v5.2, the IP telephony platform for Avaya’s core communications platform. The EGW is the market’s only E911 managment solution certified with Aura Communication Manager, and offers the most resilient E911 management support for Avaya IP telephony deployments, including the following key features:
- Support for both SIP and H.323 endpoints
- Automatic discovery of IP phones, softphones, and wireless phones
- On-site security desk routing and notification via screen pop, email, pager, and SMS
- Support for bridged call appearance and personal station access
- 911 misdial protection
- Call recording
VoIP service providers such as hosted IP-PBX providers, SIP trunking services, relay centers, and residential providers, face their own unique sets of E911 issues.
One of the key challenges service providers must address is the expectation of subscribers that E911 will work, and they (or their users) will be able to access emergency services in the same manner as if they were using the PSTN network. The second issue arises as a result of the first: because subscribers assume E911 service is functional and available, providers are subject to FCC and CRTC regulations that require them to provide E911 service as a standard component of their offering.
It can be difficult to understand the complexities of E911, as well as the solutions available. To help explain the issues faced by service providers, as well as how to implement a solution, 911 Enable has released a series of solution briefs specifically tailored for different service providers. The documents address in detail how service providers can meet their FCC/CRTC E911 obligations and their customers’ E911 requirements in a simple, cost-effective manner. You can learn more by downloading the appropriate solutions briefs below: