West Corporation

Posted on July 13, 2011 by West Corporation 

New Partner Case Study – GTRI

911 Enable often partners with VoIP/UC resellers to help them meet their customers’ E911 needs.

One of these resellers is GTRI (Global Technology Resources, Inc.), a leading network consulting firm that provides solutions for data centers, unified communications, wireless/mobility and more. GTRI works closely with their customers to help them reach their business goals, and needed to find an E911 solution for their customers with minimal administration requirements, real-time address validation and provisioning capabilities, and on-site security desk routing and notification features. The solution also had to help their customers meet E911 legislation requirements, and be certified with Cisco. GRTI decided to partner with 911 Enable to provide E911 solutions for their customers that they could stand behind with confidence.

To learn more about how 911 Enable and GTRI work together meet customer needs, read the Partner Case Study.

West Corporation

Posted on June 28, 2011 by West Corporation 

New Resources – Remote Location Manager and E911 Softphone Locator

Two new resources are available that provide additional information on two components of our Emergency Gateway (EGW) appliance.

Remote Location Manager Feature Brief – The Remote Location Manager (RLM) allows off-campus users to self-provision their locations in real-time, ensuring that should they need to dial 911, the call and their up-to-date location information will be sent to the appropriate Public Safety Answering Point (PSAP). The RLM is available for Cisco Unified Communications Manager, Avaya Communications Manager, and Microsoft Office Communications Server 2007 deployments.

E911 Softphone Locator Data Sheet – The E911 Softphone Locator (ESL) is software that allows the EGW to automatically track the location of on-campus soft phones. It also enables E911 support for many advanced unified communications features such as shared line appearance, extension mobility, concurrent logins, and shared workspaces.

West Corporation

Posted on by West Corporation 

Unified Communications Manager 8.5 Certification, Cisco ER Comparison, and Cisco Live 2011

New developments in the Cisco space!

First, 911 Enable has completed interoperability verification testing with Cisco Unified Communications Manager 8.5. This ensures that organizations using this latest version of UCM can count on 911 Enable’s Emergency Gateway for seamless E911 support – automatic IP phone tracking, security desk routing and notification, and reporting and management functions. To learn more, read the press release here.

Second, 911 Enable recently released a new white paper that compares the capabilities of Cisco Emergency Responder with 911 Enable’s Emergency Gateway. This white paper is a useful tool for organizations using Cisco UCM who are evaluating E911 management systems – it breaks down what each system can support, so organizations can make sure they select an E911 management system that meets their precise requirements. You can download the white paper here.

Finally, 911 Enable will be exhibiting in Booth 1170 at Cisco Live 2011. We’ll be showcasing our solutions for Cisco, including demonstrations of some of our ground-breaking E911 capabilities, so make sure to stop by with your questions and to say hello. This year’s show will be held July 10-14 at the Mandalay Bay Convention Center in Las Vegas, NV. To learn more and register, check out the show’s website here.

West Corporation

Posted on June 20, 2011 by West Corporation 

E911 Solutions Now Certified with Alcatel-Lucent and Genesys

911 Enable’s Emergency Gateway appliance has been certified with Alcatel-Lucent OmniPCX and Genesys SIP Server. Organizations using these IP voice systems can now automatically track their endpoints and take advantage of the industry’s most complete suite of on-site security desk routing and notification features. Learn more here, or download the Solution Briefs:

West Corporation

Posted on June 8, 2011 by West Corporation 

Learn more about the upcoming California and Michigan State Legislation

Do you work in California or Michigan? Or does your company have offices in either state? New E911 legislation is pending that will affect your VoIP/UC deployment. To help simplify this often complex and confusing subject, 911 Enable is hosting two webinars, one regarding the proposed California state legislation, and another on the pending Michigan state legislation. We’ve also put together 2 white papers that summarize the proposed legislation and explain how we can help you meet these new regulations. More information can be found here.

West Corporation

Posted on May 5, 2011 by West Corporation 

Learn More About Critical E911 Functionality

When organizations are looking for an E911 solution, two of the most common features they require are automatic IP phone discovery and security desk routing and notification. 911 Enable helps organizations implement these E911 capabilities, with advanced E911 functionality that is unique in the industry. To explain what sets our E911 functionality apart from the competition, we’ve created two feature briefs that highlight how we provide these capabilities and the precise characteristics of each.

View the Automatic IP Phone Discovery Feature Brief.

View the Security Desk Routing and Notification Feature Brief.

West Corporation

Posted on by West Corporation 

E911 Support for Alcatel-Lucent and Genesys

911 Enable has recently certified its Emergency Gateway appliance with both Alcatel-Lucent and Genesys. Now organizations using either platform can seamlessly implement the EGW’s best-in-class E911 management capabilities, including automatic IP phone tracking and security desk routing and notification. Learn more here.

For specific information about the 911 Enable solution for Alcatel-Lucent OmniPCX, download the Solution Brief.

For specific information about the 911 Enable solution for Gensys SIP Server, download the Solution Brief.

West Corporation

Posted on by West Corporation 

Go Virtual with 911 Enable!

911 Enable’s Virtual Emergency Gateway(V-EGW) is now a VMware Certified Virtual Appliance. Designed for small and medium businesses with less than 1,500 users, it provides robust and reliable E911 management capabilities with a smaller appliance footprint for optimized resource allocation. To learn more, read the press release.

West Corporation

Posted on January 14, 2011 by West Corporation 

2011 Trade Shows

Happy New Year!

It’s just the beginning of 2011, but already it’s shaping up to be a busy year! One of the highlights of every year is, of course, the trade shows where we get to learn about all of the newest UC and IP telephony developments and demonstrate our solutions. We’ll be making several appearances this year, so make sure you come visit our booths and say hi!

We’ll be at the following shows:

ITEXPO East 2011
February 2 -4, 2011
Booth 713
Miami Beach Convention Center
Miami, FL

Enterprise Connect 2011
February 28 – March 2, 2011
Booth 1105
Gaylord Palms Resort and Convention Center
Kissimmee (Orlando), FL

COMPTEL PLUS Spring 2011 Convention and Expo
March 20 – 22, 2011
Booth 308
Palazzo Ballroom, The Venetian Resort
Las Vegas, NV

ACUTA 40th Annual Conference and Exhibition
April 3 – 5, 2011
Booth 303
Hilton Bonnet Creek Resort
Orlando, FL

Aastra Users Conference 2011
May 1 – 4, 2011
Booth 5
Loews Santa Monica Beach Hotel
Santa Monica, CA

IAUG 2011 Annual Conference
May 22 – 26, 2011
Booth 617
Caesar’s Palace
Las Vegas, NV

Cisco Live 2011
July 10 – 14, 2011
Booth 1170
Mandalay Bay Convention Center
Las Vegas, NV

Check back often, as we may be adding shows or new information.