West Corporation

Posted on September 28, 2011 by West Corporation 

Latest News – 911 Enable and Acme Packet Complete Interoperability Testing

911 Enable’s ERS has completed interoperability testing with Acme Packet Net-Net SBCs. This testing ensures that critical 911 calls and caller information can reach the ERS for routing to the appropriate Public Safety Answering  Point (PSAP) via Acme Packet SBCs, without compromising the integrity and security of the communications network. You can find more information in the press release here.

West Corporation

Posted on September 6, 2011 by West Corporation 

New Resource – E911 for Microsoft Lync: Questions and Answers

E911 for Microsoft Lync: Questions and Answers

E911 for Microsoft Lync: Questions and Answers

911 Enable is pleased to release its latest white paper, which provides answers to some of the most frequently asked questions that we’ve come across regarding our E911 solution for Microsoft Lync.

To understand how our solutions can help Lync deployments simplify management, reduce costs and meet state and local E911 legislation, download the white paper here.

West Corporation

Posted on August 24, 2011 by West Corporation 

New Resource: Understanding the Differences between ShoreTel and 911 Enable’s E911 Capabilities

ShoreTel Innovation Network Member

A new white paper is available for download at It outlines ShoreTel’s inherent E911 features and the value-added E911 capabilities of 911 Enable’s solutions, which have been tested and certified with ShoreTel for seamless interoperability.

If you’ve deployed or are considering deploying ShoreTel, this white paper is not to be missed!

West Corporation

Posted on August 8, 2011 by West Corporation 

Fall 2011 Tradeshows

As we approach the end of summer, a new crop of tradeshows are about to begin! 911 Enable will be exhibiting at many of these shows, including some we’ve never been to before – make sure to stop by our booth to learn about our E911 solutions and latest innovations.

NASTD 34th Annual Technology Showcase
August 30 – 31, 2011
Booth 211
Qwest Center Omaha
Omaha, NE

ITEXPO West 2011
September 13 – 15, 2011
Booth 822
Austin Convention Center
Austin, TX

COMPTEL PLUS Fall 2011 Convention and Expo
October 2 – 5, 2011
Booth 119
Gaylord Palms Resort and Convention Center
Kissimmee (Orlando), FL

ACUTA 2011 Fall Seminar
October 9 – 12, 2011
Booth 3
Boston Park Plaza Hotel
Boston, MA

BroadSoft Connections 2011
October 16 – 19, 2011
Booth 15
JW Marriott Desert Ridge Resort
Phoenix, AZ

October 18 – 21, 2011
Booth 1654
Pennsylvania Convention Center
Philadelphia, PA

2012 US and Avaya Gov Sales and Partner Conference
November 6 – 9, 2011
Booth TBC
The Venetian
Las Vegas, NV

Cisco Collaboration Summit 2011
November 14 – 17, 2011
Booth TBC
Fontainebleau Miami Beach
Miami, FL

Check back often, as we may be adding shows or new information.

West Corporation

Posted on July 13, 2011 by West Corporation 

New Partner Case Study – GTRI

911 Enable often partners with VoIP/UC resellers to help them meet their customers’ E911 needs.

One of these resellers is GTRI (Global Technology Resources, Inc.), a leading network consulting firm that provides solutions for data centers, unified communications, wireless/mobility and more. GTRI works closely with their customers to help them reach their business goals, and needed to find an E911 solution for their customers with minimal administration requirements, real-time address validation and provisioning capabilities, and on-site security desk routing and notification features. The solution also had to help their customers meet E911 legislation requirements, and be certified with Cisco. GRTI decided to partner with 911 Enable to provide E911 solutions for their customers that they could stand behind with confidence.

To learn more about how 911 Enable and GTRI work together meet customer needs, read the Partner Case Study.

West Corporation

Posted on June 28, 2011 by West Corporation 

New Resources – Remote Location Manager and E911 Softphone Locator

Two new resources are available that provide additional information on two components of our Emergency Gateway (EGW) appliance.

Remote Location Manager Feature Brief – The Remote Location Manager (RLM) allows off-campus users to self-provision their locations in real-time, ensuring that should they need to dial 911, the call and their up-to-date location information will be sent to the appropriate Public Safety Answering Point (PSAP). The RLM is available for Cisco Unified Communications Manager, Avaya Communications Manager, and Microsoft Office Communications Server 2007 deployments.

E911 Softphone Locator Data Sheet – The E911 Softphone Locator (ESL) is software that allows the EGW to automatically track the location of on-campus soft phones. It also enables E911 support for many advanced unified communications features such as shared line appearance, extension mobility, concurrent logins, and shared workspaces.

West Corporation

Posted on by West Corporation 

Unified Communications Manager 8.5 Certification, Cisco ER Comparison, and Cisco Live 2011

New developments in the Cisco space!

First, 911 Enable has completed interoperability verification testing with Cisco Unified Communications Manager 8.5. This ensures that organizations using this latest version of UCM can count on 911 Enable’s Emergency Gateway for seamless E911 support – automatic IP phone tracking, security desk routing and notification, and reporting and management functions. To learn more, read the press release here.

Second, 911 Enable recently released a new white paper that compares the capabilities of Cisco Emergency Responder with 911 Enable’s Emergency Gateway. This white paper is a useful tool for organizations using Cisco UCM who are evaluating E911 management systems – it breaks down what each system can support, so organizations can make sure they select an E911 management system that meets their precise requirements. You can download the white paper here.

Finally, 911 Enable will be exhibiting in Booth 1170 at Cisco Live 2011. We’ll be showcasing our solutions for Cisco, including demonstrations of some of our ground-breaking E911 capabilities, so make sure to stop by with your questions and to say hello. This year’s show will be held July 10-14 at the Mandalay Bay Convention Center in Las Vegas, NV. To learn more and register, check out the show’s website here.

West Corporation

Posted on June 20, 2011 by West Corporation 

E911 Solutions Now Certified with Alcatel-Lucent and Genesys

911 Enable’s Emergency Gateway appliance has been certified with Alcatel-Lucent OmniPCX and Genesys SIP Server. Organizations using these IP voice systems can now automatically track their endpoints and take advantage of the industry’s most complete suite of on-site security desk routing and notification features. Learn more here, or download the Solution Briefs:

West Corporation

Posted on June 8, 2011 by West Corporation 

Learn more about the upcoming California and Michigan State Legislation

Do you work in California or Michigan? Or does your company have offices in either state? New E911 legislation is pending that will affect your VoIP/UC deployment. To help simplify this often complex and confusing subject, 911 Enable is hosting two webinars, one regarding the proposed California state legislation, and another on the pending Michigan state legislation. We’ve also put together 2 white papers that summarize the proposed legislation and explain how we can help you meet these new regulations. More information can be found here.

West Corporation

Posted on May 5, 2011 by West Corporation 

Learn More About Critical E911 Functionality

When organizations are looking for an E911 solution, two of the most common features they require are automatic IP phone discovery and security desk routing and notification. 911 Enable helps organizations implement these E911 capabilities, with advanced E911 functionality that is unique in the industry. To explain what sets our E911 functionality apart from the competition, we’ve created two feature briefs that highlight how we provide these capabilities and the precise characteristics of each.

View the Automatic IP Phone Discovery Feature Brief.

View the Security Desk Routing and Notification Feature Brief.