West Corporation

Posted on August 28, 2013 by West Corporation 



Enhance User Collaboration without Sacrificing Safety: E911 for Cisco Jabber

E911 for Cisco JabberCisco Jabber for Windows is emerging as one of the most popular user collaboration tools in the Cisco UC environment, enabling users to engage across various communication media from a single interface.

When deploying Cisco Jabber, organizations must keep in mind that because they are providing their users with voice capabilities, must also provide their users with an appropriate level of E911 support.

Because Cisco Jabber users can access the voice network from almost anywhere, ensuring their call and precise location information are delivered to the correct Public Safety Answering Point (PSAP) can be challenging, whether they are on or off the corporate premises.

911 Enable recently released an At-A-Glance document focused exclusively on how organizations using or planning to implement Cisco Jabber for Windows can set up a robust and reliable E9-1-1 solution that supports their users, both on- and off-site. It includes detailed diagrams that explain how to track on-site Jabber client locations and maintain up-to-date location information for off-site Jabber users, along with a comprehensive E9-1-1 call flow for emergency calls placed from Jabber clients.

To learn how you can easily implement E9-1-1 capabilities for Cisco Jabber, download the At-A-Glance now!

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