As of July 1, 2009, the state of Massachusetts requires organizations to provide a callback number and the caller’s precise location to the Public Safety Answering Point (PSAP) when 911 is dialed. The level of precision required in the location information depends on the organization type, and may be far more granular than what many may currently have provisioned. Fortunately, a solution can be easily and cost-effectively deployed. Click here to learn more!
