West Corporation

Posted on June 28, 2011 by West Corporation 



New Resources – Remote Location Manager and E911 Softphone Locator

Two new resources are available that provide additional information on two components of our Emergency Gateway (EGW) appliance.

Remote Location Manager Feature Brief – The Remote Location Manager (RLM) allows off-campus users to self-provision their locations in real-time, ensuring that should they need to dial 911, the call and their up-to-date location information will be sent to the appropriate Public Safety Answering Point (PSAP). The RLM is available for Cisco Unified Communications Manager, Avaya Communications Manager, and Microsoft Office Communications Server 2007 deployments.

E911 Softphone Locator Data Sheet – The E911 Softphone Locator (ESL) is software that allows the EGW to automatically track the location of on-campus soft phones. It also enables E911 support for many advanced unified communications features such as shared line appearance, extension mobility, concurrent logins, and shared workspaces.

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