West Corporation

Posted on March 29, 2010 by West Corporation 



VoiceCon Orlando 2010 in Retrospect

It’s hard to believe VoiceCon Orlando started a week ago, and now we’ve all returned back to our routines, albeit with some new food for thought.

911 Enable had a very busy VoiceCon, where we debuted our  next generation E911 solution for Microsoft Communications Server “14” (aka Wave 14). Microsoft’s much-anticipated follow-up to Office Communications Server 2007 was one of the big stories at VoiceCon, and we were excited to both unveil our solution (an industry first) and take part in Microsoft’s submission for the mock RFP contest.

What makes our solution for Communications Server “14” so significant? Basically, it entirely eliminates the need for organizations to provision emergency response locations into ALI databases of any kind. When 911 is dialed, 911 Enable’s Emergency Routing Service (ERS) extracts the caller’s location directly from the SIP signaling originating from Microsoft’s location-aware endpoints. This makes E911 service incredibly simple and transparent from a management point of view, and also helps organizations to meet their state and local E911 legislation.

In addition to the excitement around our announcement, we had a busy booth in the exhibit hall, where we were demo’ing our solutions and helping attendees better understand the E911 issues they’re facing in their own deployments. And about 50 attendees stopped by to hear 911 Enable Director Lev Deich give an overview of the unique impacts of IP telephony on E911 on Tuesday morning.

Between the traffic to our booth, the attendance at the presentation, and the questions we fielded both at the booth and the presentation, it’s clear that many people are starting to consider how their own communications network handles E911, and what they need to do to keep the entire workforce safe.

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