This At-a-Glance reviews the challenges that on-site security desk personnel face when trying to locate wireless emergency callers within enterprise campus environments. It covers the main location determination methodologies employed by technology solutions on the market today, to help you to determine which option is most effective for your network and wireless devices.
This White Paper outlines the differences between the E9-1-1 features included with ShoreTel, and the value-added E9-1-1 capabilities of West solutions.
There’s no better time to think about E9-1-1 than when your organization is going through a voice network transition… And the E9-1-1 issues encountered during a transition often fall into five common use cases.
A well-researched and comprehensive RFP can be invaluable when selecting an E9-1-1 solution for your organization.
This White Paper provides a high-level comparison of the features and capabilities of West Safety Services’ Emergency Gateway and Cisco Emergency Responder.
This solution brief provides in-depth information about West’s E9-1-1 solution for ShoreTel IP telephony.
This solution brief provides in-depth information about West’s E9-1-1 solution for Microsoft’s Skype for Business.
West provides an enterprise-wide solution that is certified with Genesys and can help organizations simplify management, reduce infrastructure costs, and meet state and local E9-1-1 legislation.
This solution brief provides in-depth information about West’s E9-1-1 solution for Cisco Unified Communications Manager. Key features of the solution include: