Hundreds of PSAPs and Carriers across the U.S. have come to rely upon the robust technology of West’s TXT29-1-1® text messaging services.
This document contains materials developed from various sources committed to deploying text-to-9-1-1 services.
With West Safety Services TXT29-1-1, citizens can feel secure about their ability to easily reach 9-1-1 when speaking is not an option.
The ability to send a text-to-9-1-1 is a reality. Text-to-9-1-1 can save lives in many scenarios; natural disasters, when wireless networks are heavily congested, in remote locations with weak radio signals or in unsafe situations when a voice call to 9-1-1 could put someone in greater danger.
There is a wide spread belief that text-to-9-1-1 is currently universally available. We suggest that PSAPs and public safety agencies actively inform their local media outlets and community organizations about the local status of this service.