Welcome to West Careers
With thousands of employees located throughout North America, Europe and Asia, the career opportunities at West are endless. And, as a leading provider of advanced communications solutions, we’re able to offer opportunities in multiple fields, from IT to sales and marketing and beyond.
One company. One team.
For nearly three decades, West has provided a broad range of communication and network infrastructure solutions that support our client’s critical communications. Through our five lines of business, we enable over 7 million connections per day. Last year alone, West managed over 64 billion telephony minutes, facilitated over 290 million 9-1-1 calls, delivered over 1.2 billion automated notifications and hosted 159 million conference calls. However, these solutions only go as far as the people behind them, and that is why West is dedicated to hiring passionate people who have the talent and desire to succeed.
To learn more about who West is, what we do, and the opportunities that await you, it helps to first get a deeper understanding of our lines of business:
Unified Communications – Through our Unified Communications line of business, we are simplifying technology applications, improving their performance and creating suites of services and solutions that meet our clients’ varying objectives.
Interactive Services – Using the right combination of automated communications solutions, we can enable interaction across voice, mobile and other channels, helping our clients to strategically deliver their message.
Specialized Agent Services – This line of business combines subject matter experts with proven analytics and technology to provide solutions for the healthcare market, as well as business-to-business sales support.
Telecom Services – West Telecom Services connects people and unites networks by delivering interconnection services for all types of providers, including wireless, wireline, cable and voice over Internet protocol (VoIP).
Safety Services – Our Safety Services line of business connects people to sources of safety and security by enabling organizations to locate, route, transport and deliver sources of emergency communications.
Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories
West has discovered the most effective way to create and maintain a global presence is to represent diversity in its workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals. By encouraging diversity in our workplace and implementing an Equal Employment Opportunity/Affirmative Action Program, we are better able to understand, address and provide the ingenious solutions to which our clients are accustomed. It is our practice that no employee or job applicant be treated unfairly on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any factor unrelated to sound business practice.
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