Before we can help our clients foster connections with their employees and customers, or grow their businesses through advanced communication technologies, we need to have the right team in place. That’s where you come in! West is built on the drive, intellect and accomplishments of our employees. Our people power the more than 7 million connections we make each day. They’re responsible for the ongoing success of each of our lines of business. When we combine our collective talents with the right technology, we’re able to effectively deliver the solutions and services that are game changers for our clients. The possibilities are endless. With people as our priority, we are always looking for new candidates to add to our team. If technology inspires you and problem-solving motivates you, West could be the perfect place to build your career.
If you would like more information, or need assistance or accommodation with our hiring process, please contact us at 800.232.0900 or email us at jobs@west.com.






Choosing a place to build your career isn’t just about the work you do every day. Perks are important, and great benefits are vital. Knowing you have the support of your company on a holistic level is better for you, your family and your future. By offering a comprehensive benefits package, we are committed to helping our employees and their families address their healthcare needs, maintain a healthy work/life balance, and build a financially secure future.
West Perks and Benefits Packages
Our benefits package is designed to protect our employees’ health, financial security, personal welfare and peace of mind. These benefits include:

Comprehensive Coverage
West provides access to comprehensive medical, dental, vision, life, and disability coverage, as well as voluntary benefits and unlimited, confidential access to a personal health advocate.

Tuition Reimbursement
West employees can receive 100% reimbursement for eligible expenses upon the successful completion of career-related college courses with a grade of B or better.

Employee Discounts
From travel and leisure opportunities to discounts on everyday expenses, our team members have access to exclusive deals simply for being a West employee.

401(k) with Matching
West offers a generous 401(k) plan to help you prepare for your future. You can contribute up to 75% of your compensation to the IRS maximum. After one year of service, West will match your contributions at a rate of 50% up to 6% of pay.

Caring About People (CAP) Program
Caring About People (CAP) provides financial assistance to West Corporation employees in crisis situations, from providing shelter after a disaster to helping with the costs associated with an unexpected illness. CAP also sponsors volunteer work in the local community.

Spending Accounts
Spending accounts allow you to contribute money from your paycheck, on a before-tax basis, to an account you use to pay qualified healthcare and dependent care expenses. We offer two accounts: the Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
At West, we place a lot of value in giving our clients the solutions and support they need to operate efficiently and successfully. But that same desire to set our customers up for success applies to our employees as well. Our company culture is focused on inclusivity, innovation and empowerment. And our philosophy is simple: positive, successful employees will result in a positive, successful company. To make this vision a reality, we help our employees maximize their potential by providing them with training and career opportunities designed to challenge them and cultivate their professional potential.