Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories
West Workforce Policy
It is the policy of West, including all its divisions or subsidiaries, to provide attractive and rewarding employment. Our recruitment and personnel policies and practices are administered on the basis of merit, regardless of race, color, religion, sex, national origin, age, marital status, veteran status, condition of mental or physical disability, genetic information, gender identity, pregnancy, sexual orientation or any other factor not related to job requirements and sound business practice.
The continuous development of an inclusive work environment yields great returns, not just in our organizational effectiveness and efficiency, but also to our bottom line. We take affirmative action to employ and advance in employment all persons regardless of race, color, religion, sex, national origin, age, marital status, veteran status and condition of mental or physical ability, genetic information, gender identity, pregnancy, sexual orientation, or any other factor not related to job requirements. A solid Affirmative Action Program strengthens our workforce with a greater breadth of talent and viewpoints within West. Additionally, it provides us with hiring practices and strategies, improved community relations and allows us to compete for federal government contracts.
West does a terrific job of hiring the right people. As President and COO, I am committed to the principles of Affirmative Action and Equal Employment Opportunity. I have selected our Director of Workforce Diversity and Compliance as our EEO Manager. One of the duties of this position is to establish and maintain an internal audit and reporting system to allow for effective measurement of West’s programs. I ask that each of you share in meeting these responsibilities by incorporating the EEO and AAP policies into your own day-to-day decisions and activities. West has a written policy regarding Affirmative Action and Equal Employment Opportunity that sets out the policies, practices and procedures we are committed to follow to ensure nondiscrimination and affirmative action of protected groups. Our AAP is available for review by any Employee or applicant upon request, during normal business hours, in the Human Resources Office; (800) 232-0900.
I know that I can personally count on your support for this program. Through our mutual efforts, we can promote West Corporation’s continued market leadership and excellence.
– Nancee R. Berger Chief Operating Officer
West Corporation Diversity
West thrives because of our diverse team of talented individuals. We encourage diversity in our workplace by implementing programs and guidelines that ensure all employees and job applicants are treated fairly. Our Equal Opportunity Employment/Affirmative Action Program helps us hire the best staff to provide our customers the highest level of services and solutions. It is our practice that no employee or job applicant be treated unfairly on the basis of race, religion, gender, national origin, age, marital status, disability or any factor unrelated to sound business practices. If you have any questions, please contact Connie Hildabrand, West’s Director of Affirmative Action.
“A lot of my coworkers come from very different backgrounds. There is always someone willing to help you out by making themselves accessible. No one works in a bubble; we all work as a team.”
– Joey S.
West College Internship Programs
Developing career skills through an internship at West adds real-world experience to your resume and shows future employers that you’re serious about breaking into the professional world. Interns at West work alongside industry experts to gain hands-on work experience while forming valuable connections with top professionals in their degree field. Interns who are determined to pursue a career at West will have a competitive advantage over other applicants. Our internship programs are open to individuals seeking professional-level experience as it relates to a new career, career change, career expansion or full-time students working towards a related degree. Six months of experience in a related field is preferred but not required. For more information, contact your local West human resources office.
“During my internship at West, I anticipated a safe, linear experience, but was thrust into many different roles and responsibilities that I never thought would be part of a simple internship. Near the end, I was offered a full-time position; I chose to join a great team.”
– Haley V.
West Careers for Military Professionals
Our Commitment to Transitioning Veterans and Supporting Our Military
West values the unfaltering service provided by our military. We firmly believe that veteran and active military members make exceptional employees, as they have demonstrated their commitment to excellence and teamwork through the integrity of their commitment to their country.
West is proud to be recognized as one of the nation’s Top 100 Military-Friendly Employers® by G.I. Jobs magazine, as well a Top 20 Military Spouse Friendly Employer. We are also a corporate supporter and partner with MSEP (Military Spouse Employment Partnership), and have developed strong relationships with many organizations that actively support our military and veteran communities; including Army PaYS (Partnership for Youth Success) and ESGR (Employer Support of the Guard and Reserve).
For information or questions related to effective management of our workforce diversity policy, please contact Connie Hildabrand, West’s Director of Affirmative Action.
Corporate Equality Index 2018
West is proud to announce that it received a perfect score of 100 percent on the 2018 Corporate Equality Index (CEI), a national benchmarking survey and report on corporate policies and practices related to lesbian, gay, bisexual, transgender and queer (LGBTQ) workplace equality, administered by the Human Rights Campaign Foundation. West joins the ranks of many other major U.S. businesses which also earned top marks this year.
The 2018 CEI rated numerous businesses in the report, which evaluates LGBTQ-related policies and practices including non-discrimination workplace protections, transgender-inclusive health care benefits, competency programs and public engagement with the LGBTQ community. West’s efforts in satisfying all of the CEI’s criteria results in a 100 percent ranking and the designation as a Best Place to Work for LGBTQ Equality.