The great migration from on-premises phone systems to cloud-based Unified-Communications-as-a-Service (UCaaS) increased in popularity this year. UCaaS capabilities seem to solve many UC-related administration and operational burdens although challenges remain, especially when it comes to Enhanced 911 (E911). With E911 compliance being of critical importance and one of the main E911 challenges for many enterprises, here is a high-level overview of the E911 rules and regulations that apply to a UCaaS environment, and how to plan an E911 strategy with E911 compliance in mind. Read More >
Intrado Life & Safety collaborated with UC Today to provide the Unified Communications (UC) community with an informative and educational video on meeting 911 Multi-Line Telephone Systems (MLTS) regulations in the United States. Read More >
Last updated: January 31, 2020
Intrado applauds the Federal Communications Commissions (FCC) for adopting rules to implement Kari’s Law and Section 506 of RAY BAUM’S Act during its Open Meeting on August 1, 2019. This historical milestone for 911 will help Americans reach emergency services, and allow first responders to find 911 callers, more quickly.
The E911 legislation is modeled on Kari’s Law, so-named in honor of Kari Hunt whose tragic passing in 2013 alerted the nation to the dangers of requiring a dialing prefix to access 911. Simply, this new NYC law will allow users of these MLTS to dial 911 without requiring any prefix, post-fix or trunk access code. In addition to the direct dialing provision, the E911 legislation also requires that on-site notifications be issued when 911 is dialed and that calls must be directly delivered to the appropriate Public Safety Answering Point (PSAP).
Network changes that compromise E9-1-1 often serve as a catalyst for action, spurring organizations to search for a new E9-1-1 solution. As organizations convert their legacy voice solution to VoIP or upgrade their Unified Communications system to a new version, they often discover that their old E9-1-1 solution does not make the transition seamlessly, putting them in conflict with their own E9-1-1 standards and/or the E9-1-1 requirements legislated by the state. Read More >
Montreal, Canada – July 31, 2014 – 911 Enable, the leading vendor of E9-1-1 solutions for Unified Communications, was chosen by Microsoft Corporation (NASDAQ: MSFT) to provide Enhanced 911 (E9-1-1) services in Lync Online Dedicated. As part of their trusted relationship, Microsoft will refer clients to 911 Enable to help meet their E9-1-1 requirements. Read More >
George Bardissi has written an interesting article about the importance of compliance with E911 legislation. He notes that E911 legislation is a growing trend across the country, and that it’s important to ensure your system is compliant for safety reasons, and to avoid penalties. Click here to read the full story.
To learn more about E911 legislation by state, click here.