Careers


Careers

Before we can help our clients foster connections with their employees and customers, or grow their businesses through advanced communication technologies, we need to have the right team in place. That’s where you come in! West is built on the drive, intellect and accomplishments of our employees. Our people power the more than 7 million connections we make each day. They’re responsible for the ongoing success of each of our lines of business. When we combine our collective talents with the right technology, we’re able to effectively deliver the solutions and services that are game changers for our clients. The possibilities are endless. With people as our priority, we are always looking for new candidates to add to our team. If technology inspires you and problem-solving motivates you, West could be the perfect place to build your career.

West has discovered the most effective way to create and maintain a global presence is to represent diversity in its workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals. By encouraging diversity in our workplace and implementing an Equal Employment Opportunity/Affirmative Action Program, we are better able to understand, address and provide the ingenious solutions to which our clients are accustomed. It is our practice that no employee or job applicant be treated unfairly on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any factor unrelated to sound business practice.

If you would like more information, or need assistance or accommodation with our hiring process, please contact us at 800.232.0900 or email us at jobs@west.com.


Information technology opportunities at West span the breadth of careers in telecommunication. Not only do we provide award-winning, multi-channel communication solutions to well-known companies in the tech, retail, healthcare, utilities and education industries – we also own and operate the advanced global infrastructure that operates our products. As we continue to expand and evolve our technological capabilities, each step forward requires the dedicated teamwork of talented, passionate and inventive thinkers. You can expect to be part of a team that encourages experimentation and strives to be the definitive leader in next-generation communications technology.


Choosing a place to build your career isn’t just about the work you do every day. Perks are important, and great benefits are vital. Knowing you have the support of your company on a holistic level is better for you, your family and your future. By offering a comprehensive benefits package, we are committed to helping our employees and their families address their healthcare needs, maintain a healthy work/life balance, and build a financially secure future. It only takes 30 hours per week and two months of service to qualify for all of our benefits, including 14 days of paid time off/holiday pay to be used during your first year of employment with us. Additionally, we make rewarding our employees a priority, recognizing exceptional dedication and accomplishments through our Service Award Program.

WEST PERKS AND BENEFITS PACKAGES

Our benefits package is designed to protect our employees’ health, financial security, personal welfare and peace of mind. These benefits include:

COMPREHENSIVE COVERAGE

West gives employees access to comprehensive medical, dental, vision, life, disability, critical illness and hospital indemnity plans, along with unlimited, confidential access to a personal health advocate..

401(K) WITH MATCHING

We offer a generous 401(k) plan to help you prepare for your future. You can contribute up to 75% of your annual compensation (the IRS maximum), and West will match your contributions at a rate of 50% for up to 14% of pay.

SPENDING ACCOUNTS

Spending accounts allow you to contribute money from your paycheck, on a before-tax basis, to an account you use to pay qualified healthcare and dependent care expenses. We offer two accounts: the Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).

CARING ABOUT PEOPLE (CAP) PROGRAM

Caring About People (CAP) provides financial assistance to West Corporation employees in crisis situations, from providing shelter after a disaster to helping with the costs associated with an unexpected illness. CAP also sponsors volunteer work in the local community.

TUITION REIMBURSEMENT

West employees have the opportunity to enroll in college-level courses and receive 100% reimbursement for eligible expenses upon the successful completion of the course with a grade of B or better.

SCHOLARSHIP PROGRAM

The West Corporation Scholarship Program is designed to help employees with college-aged children and demonstrated financial need make the dream of education come true. Awards range from $1,000 to $3,000 for undergraduate study and can be renewed annually.

EMPLOYEE DISCOUNTS

From travel and leisure opportunities to discounts on everyday expenses, our team members have access to exclusive deals simply for being a West employee.


WEST CULTURE

At West, we place a lot of value in giving our clients the solutions and support they need to operate efficiently and successfully. But that same desire to set our customers up for success applies to our employees as well. Our company culture is focused on inclusivity, innovation and empowerment. And our philosophy is simple: positive, successful employees will result in a positive, successful company. To make this vision a reality, we help our employees maximize their potential by providing them with training and career opportunities designed to challenge them and cultivate their professional potential.


West Corporation

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