Diversity and Inclusion


Diversity and Inclusion

West has discovered the most effective way to create and maintain a global presence is to represent diversity in its workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals. By encouraging diversity in our workplace and implementing an Equal Employment Opportunity/Affirmative Action Program, we are better able to understand, address and provide the ingenious solutions to which our clients are accustomed. It is our practice that no employee or job applicant be treated unfairly on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any factor unrelated to sound business practice.

West Workforce Policy

It is the policy of West, including all its divisions or subsidiaries, to provide attractive and rewarding employment. Our recruitment and personnel policies and practices are administered on the basis of merit, regardless of race, color, religion, sex, national origin, age, marital status, veteran status, condition of mental or physical disability, genetic information, gender identity, pregnancy, sexual orientation or any other factor not related to job requirements and sound business practice.

The continuous development of an inclusive work environment yields great returns, not just in our organizational effectiveness and efficiency, but also to our bottom line. We take affirmative action to employ and advance in employment all persons regardless of race, color, religion, sex, national origin, age, marital status, veteran status and condition of mental or physical ability, genetic information, gender identity, pregnancy, sexual orientation, or any other factor not related to job requirements. A solid Affirmative Action Program strengthens our workforce with a greater breadth of talent and viewpoints within West. Additionally, it provides us with hiring practices and strategies, improved community relations and allows us to compete for federal government contracts.

West does a terrific job of hiring the right people. As President and COO, I am committed to the principles of Affirmative Action and Equal Employment Opportunity. I have selected our Director of Workforce Diversity and Compliance as our EEO Manager. One of the duties of this position is to establish and maintain an internal audit and reporting system to allow for effective measurement of West’s programs. I ask that each of you share in meeting these responsibilities by incorporating the EEO and AAP policies into your own day-to-day decisions and activities. West has a written policy regarding Affirmative Action and Equal Employment Opportunity that sets out the policies, practices and procedures we are committed to follow to ensure nondiscrimination and affirmative action of protected groups. Our AAP is available for review by any Employee or applicant upon request, during normal business hours, in the Human Resources Office; (800) 232-0900.

I know that I can personally count on your support for this program. Through our mutual efforts, we can promote West Corporation’s continued market leadership and excellence.

Nancee R. Berger Chief Operating Officer

West thrives because of our diverse team of talented individuals. We encourage diversity in our workplace by implementing programs and guidelines that ensure all employees and job applicants are treated fairly. Our Equal Opportunity Employment/Affirmative Action Program helps us hire the best staff to provide our customers the highest level of services and solutions. It is our practice that no employee or job applicant be treated unfairly on the basis of race, religion, gender, national origin, age, marital status, disability or any factor unrelated to sound business practices. If you have any questions, please contact Connie Hildabrand, West’s Director of Affirmative Action.

West College Internship Programs

Developing career skills through an internship at West adds real-world experience to your resume and shows future employers that you’re serious about breaking into the professional world. Interns at West work alongside industry experts to gain hands-on work experience while forming valuable connections with top professionals in their degree field. Interns who are determined to pursue a career at West will have a competitive advantage over other applicants. Our internship programs are open to individuals seeking professional-level experience as it relates to a new career, career change, career expansion or full-time students working towards a related degree. Six months of experience in a related field is preferred but not required. For more information, contact your local West human resources office.

West Careers for Military Professionals

Our Commitment to Transitioning Veterans and Supporting Our Military

West values the unfaltering service provided by our military. We firmly believe that veteran and active military members make exceptional employees, as they have demonstrated their commitment to excellence and teamwork through the integrity of their commitment to their country.

West is proud to be recognized as one of the nation’s Top 100 Military-Friendly Employers® by G.I. Jobs magazine, as well a Top 20 Military Spouse Friendly Employer. We are also a corporate supporter and partner with MSEP (Military Spouse Employment Partnership), and have developed strong relationships with many organizations that actively support our military and veteran communities; including Army PaYS (Partnership for Youth Success) and ESGR (Employer Support of the Guard and Reserve).



West Corporation

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