Emergency Routing Service


Emergency Routing Service

RELIABLE, HIGHLY AVAILABLE 9-1-1 CALL ROUTING AND LOCATION DATA TO MORE THAN 6,000 PSAPs

Emergency Routing Service (ERS) provides organizations with E9-1-1 call routing so that when your users dial 9-1-1, they’re connected quickly and accurately to the nearest emergency assistance. ERS removes the need to install local gateways and dedicated 9-1-1 trunks for each office location, resulting in significant cost savings and reduced administrative and management overhead.

With ERS, you’ll:

  • Reach more than 6,000 PSAPs across North America
  • Eliminate the need for maintaining emergency location databases
  • Achieve compliance with federal and state regulations
  • Have backup 9-1-1 support through West’s Emergency Call Response Center (ECRC)

West Corporation

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