COMPREHENSIVE CALL HANDLING, GEOGRAPHIC INFORMATION SYSTEMS AND NEXT-GENERATION, I3 COMPLIANT 9-1-1 SOLUTIONS
Public safety agencies across the country rely on West Safety Services for mission-critical 9-1-1 equipment and services. Emergency call takers need the tools to effectively and rapidly respond to each and every caller. VIPER, the industry’s longest operating, most dependable, versatile and complete end-to-end call handling system, ensures that telecommunicators are in total control of landline, wireless and VoIP 9-1-1 calls.
West provides public safety agencies with:
- Public safety call handling solutions with integrated intelligent workstation
hardware and software
- GIS capabilities with real-time mapping and data maintenance
- NG9-1-1 data mining and analytics
- Continuity of Operations services
North America’s leading provider of 9-1-1 technology solutions for traditional phone companies, wireless carriers, satellite and cable operators, VoIP providers, and public safety and government agencies
Call Handling Suite
Our purpose-built solutions offer a fully-integrated suite of Call Handling equipment and services, spanning the entire workflow of public safety – from E9-1-1 emergency response and command and control to digital justice and corrections.