Public Safety


Public Safety

COMPREHENSIVE CALL HANDLING, GEOGRAPHIC INFORMATION SYSTEMS AND NEXT-GENERATION, I3 COMPLIANT 9-1-1 SOLUTIONS

Public safety agencies across the country rely on West Safety Services for mission-critical 9-1-1 equipment and services. Emergency call takers need the tools to effectively and rapidly respond to each and every caller. VIPER, the industry’s longest operating, most dependable, versatile and complete end-to-end call handling system, ensures that telecommunicators are in total control of landline, wireless and VoIP 9-1-1 calls.

West provides public safety agencies with:

  • Public safety call handling solutions with integrated intelligent workstation
    hardware and software
  • GIS capabilities with real-time mapping and data maintenance
  • NG9-1-1 data mining and analytics
  • Continuity of Operations services

North America’s leading provider of 9-1-1 technology solutions for traditional phone companies, wireless carriers, satellite and cable operators, VoIP providers, and public safety and government agencies

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Call Handling Suite

Our purpose-built solutions offer a fully-integrated suite of Call Handling equipment and services, spanning the entire workflow of public safety – from E9-1-1 emergency response and command and control to digital justice and corrections.


West Corporation

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