Government entities often have small budgets and big responsibilities—to meet the needs of thousands, or even millions, of constituents in a timely, effective manner. West offers agencies of all sizes the resources needed to connect with the public in a wide variety of ways, from proactive initiatives to reactive responses.
We act as a single source for secure, compliant solutions that include self-service tools, alerts and notifications in the event of a disaster or other emergency, surveys, event services, conferencing solutions and advanced E911 solutions designed specifically for your government agency’s needs. We understand the magnitude of the decisions you have to make on a daily basis, and we’re equipped to help you reach the people who count on you most.
We can also help your agency by providing cost reductions via call automation and improved call handling processes, as well as secure facilities, networks and call delivery systems.