TEC Pathways


TEC Pathways

Why are communications in the healthcare market so challenging?

Oftentimes they are:

  • Still mostly manual — most engagement still involves people calling people
  • Reactive — even when automated communication is used, it’s likely for ad hoc or departmental initiatives to achieve a single metric
  • Not standardized — patients often receive different information depending on whom they talk with
  • Not coordinated between departments — there is no visibility into the communication that is happening between patients and caregivers across the organization

What options do we have to change this? To learn more, tell us who you are:


West Corporation

utility-side-menu