Toll Free Services

Toll Free Services


Toll Free Services by West are comprehensive in features and coverage but simple to implement and manage. Whether you need to obtain new toll free numbers or have existing numbers that you’re interested in porting to West, you can trust that West’s toll free services offer the best cost routing solution with exceptional network reliability.

  • Easy to implement, customer controlled toll free routing solution.
  • Straight forward rate structure eliminates added fees typically associated with toll free services.
  • Reporting and analytics are available to service provider customers via an online tool.



West’s toll free service is embedded with diversity amongst providers to ensure an additional layer of redundancy and an expedient, seamless re-route during instances of carrier disruption.


Routing Options

Setting your routing parameters is easy with West and your customizable routing options are endless. West’s Telephone Number Manager is a powerful call routing engine that puts leading-edge capability directly in your hands. This easy-to-use web interface lets you layer routing instructions with the following options:

  • Time of Day
  • Day-of-Week or Day-of-Year/Holidays
  • Area Code or Exchange
  • Geographic Location
  • Percent Allocation
  • Emergency or Disaster Routing
  • Customize your own routing options


Why Choose West?

  • RespOrg flexibility – West can serve as the Responsible Organization if you prefer. The choice is yours.
  • Straight forward, all-inclusive non-jurisdictional pricing – West eliminates the added fees typically associated with toll free services to give you better cost management.

Our routing platform provides multiple layers of redundancy at competitive costs.

Used by 85 of the Fortune 100 companies, West delivers proven and trustworthy solutions.

For more information or to order toll free services, please provide your information using the form below.  A West representative will contact you soon.