Terms & Conditions

The documents below contain terms and conditions applicable
to West Safety Services Enterprise products and services:

Products and Services for Enterprise/Business

General Terms: (these terms apply to all direct purchases)
General Terms for Enterprise 911

Popular Products and Documentation

Product/Service	Documentation
Emergency Routing Service (ERS)	Emergency Routing Service (ERS) for USA Service Guide
Emergency Gateway	Emergency Gateway Data Sheet
Desk Alert	Desk Alert Data Sheet
Support and related terms	Technical Support, License, Maintenance, and Implementation

Other Products and Documentation

Product/Service	Documentation
Emergency Routing Service for Canada	Emergency Routing Service (ERS) for Canada Service Guide
Phone Discovery Manager	Phone Discovery Manager Data Sheet
Emergency Gateway Maintenance Plus Services	Emergency Gateway Maintenance Plus Service Addendum
Emergency Gateway Managed Service	Emergency Gateway Managed Service Guide
PS/ALI Services – Web	Location Data Management for MLTS Operators (PS/ALI) Web-Based Service Guide
PS/ALI Services – DFE	Location Data Management for MLTS Operators (PS/ALI) Direct File Exchange Service Guide
PSAP Link Service Guide	PSAP Link Service Guide

* Note: These terms and conditions are for Enterprise E911 only. If you are looking for PSAP Call Handling terms please visit Here.