Terms & Conditions


Terms & Conditions

The documents below contain terms and conditions applicable
to West Safety Services Enterprise products and services:

Products and Services for Enterprise/Business

General Terms: (these terms apply to all direct purchases)
General Terms for Enterprise 911

Popular Products and Documentation

Product/Service Documentation
Emergency Routing Service (ERS) Emergency Routing Service (ERS) for USA Service Guide
Emergency Gateway Emergency Gateway Data Sheet
Desk Alert Desk Alert Data Sheet
Support and related terms Technical Support, License, Maintenance, and Implementation

Other Products and Documentation

Product/Service Documentation
Emergency Routing Service for Canada Emergency Routing Service (ERS) for Canada Service Guide
Phone Discovery Manager Phone Discovery Manager Data Sheet
Emergency Gateway Maintenance Plus Services Emergency Gateway Maintenance Plus Service Addendum
Emergency Gateway Managed Service  Emergency Gateway Managed Service Guide
 PS/ALI Services – Web Location Data Management for MLTS Operators (PS/ALI) Web-Based Service Guide
PS/ALI Services – DFE Location Data Management for MLTS Operators (PS/ALI) Direct File Exchange Service Guide
PSAP Link Service Guide PSAP Link Service Guide

* Note: These terms and conditions are for Enterprise E911 only. If you are looking for PSAP Call Handling terms please visit Here.

The documents below contain terms and conditions applicable
to West Safety Services Call Handling products and services:

* Note: These terms and conditions are for PSAP’s including VIPER software and hardware only. If you are looking for Enterprise E911 terms please visit Here.


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