Category: Safety Services


Category: Safety Services

Posted on August 15, 2018 by Abigail Hall  


Text To 911 emergency service approved

Text To 911 emergency service was approved by the Muskogee City-County Enhanced 9-1-1 Trust Authority on Wednesday.

The authority voted to sign a contract with West Safety Services, which will provide routing services and enable the 911 text service to Muskogee County dispatch stations. The contract was signed for five years at a total cost of $33,625.

West will work with local phone service providers to enable the text service between customers and dispatch officers in Muskogee County. The service is expected to be implemented by Fall 2018, said Darryl Maggard, 911 coordinator.

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Posted on June 5, 2017 by LaaSer Critical Communications, LLC
Source: PR Newswire
 


LaaSer Critical Communications Announces Year-Long Pilot Program With ChatComm to Demonstrate Lifesaving 911 Caller Location Technology

The current pilot program is made possible via LaaSer’s continuing partnership with West’s Safety Services, which includes the VIPER® call handling solution that allows PSAPs to receive Next Generation 911 services such as location, TXT29-1-1® and other i3 compliant data. An essential benefit of LaaSer’s comprehensive answer to PSAP efficiency is its seamless integration with legacy hardware and software; in other words, the user experience for both callers and operators is unaffected.


West Corporation

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