Company News

Posted on March 29, 2016 by Health Management Technology  


Should You be Texting Your Patients?

Text messaging is one of the fastest growing and widely adopted communication channels in the United States. On average, people check their phones every six-and-a-half minutes, 150 times a day. According to CTIA, it takes 90 minutes for the average person to respond to an email but only 90 seconds to respond to a text message.

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Posted on March 1, 2016 by HR Magazine  


Are You in a Bully-Prone Industry?

During more than two decades as a nurse, researcher, and occupational safety and health manager, Peggy Berry, SHRM-SCP, has witnessed—and listened to stories about—countless incidents of workplace bullying.

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Posted on February 29, 2016 by PR Newswire  


AT&T Launches Next Generation IP Network Service For 9-1-1

AT&T is helping 9-1-1 agencies upgrade their older 9-1-1 networks to IP technology. AT&T ESInetTM is a new service that provides public safety a state-of-the-art, robust, and flexible network with call routing services for 9-1-1 agencies.

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Posted on February 29, 2016 by PSC Online  


APCO Applauds AT&T’s New Service That Supports NG9-1-1

Today, AT&T announced a new nationwide service designed to accelerate the adoption of Next Generation 9-1-1 (NG9-1-1). According to the announcement, AT&T ESInet will be deployed in collaboration with West Corporation (formerly Intrado) to enable IP-based communications that allow 9-1-1 public safety answering points (PSAPs) to route more detailed information more quickly and receive data such as pictures and video. The solution will be available in the second half of 2016.

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Posted on February 17, 2016 by HIT Leaders and News  


Right Combination of Technology Activates Patients

A core goal of any healthcare practitioner is to encourage patients to either begin, continue, or cease an action or series of actions. How do you communicate with patients in order to compel them to a specific, pre-determined action? Following are common desired patient actions that can be achieved using the right engagement and activation strategies.

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Posted on February 9, 2016 by Gemalto  


3 Questions to Ask When Building a Smarter IoT

Last week, we talked about how Gemalto and West Safety Services work together to provide hassle-free, efficient public safety services using IoT. So now, let’s answer some of the key questions that came up in our joint webinar, Building a Smarter Internet of Things.

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West Corporation

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