Menu

Resources


Resources



West Resources

Phone Discovery Manager Data Sheet

West Safety Services’ Phone Discovery Manager (PDM) is an optional on-site appliance that provides layer 2 soft phone tracking capabilities for organizations using Microsoft Lync. The PDM is available as a hardware or virtualized appliance.

LAYER 2 DISCOVERY WITH THE PDM

Layer 2 discovery associates locations to specific layer 2 switches and switch ports. The PDM scans the network using SNMP to match a soft phone’s MAC address to a specific switch port. The PDM then interoperates with the Lync LIS to ensure accurate locations are assigned to Microsoft’s location-aware endpoints.

  1. Enterprise endpoint sends its MAC address, in a location request, to the LIS.
  2. The LIS uses the endpoint’s MAC address to query the PDM for the associated switch port information.
  3. The PDM matches the endpoint’s MAC address to the corresponding switch port, and relays the switch port information back to the LIS.
  4. The LIS associates the switch port information to the appropriate location, and sends the location back to the endpoint in PIDF-LO format.

RedCircleArrow  Download



West Corporation

utility-side-menu