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West Resources

911 Call Routing Service for Canada: Emergency Routing Service (ERS)

Emergency Routing Service (ERS) provides organizations with 911 call routing to Public Safety Answering Points (PSAPs) across Canada. Using a single SIP or PSTN connection, the ERS ensures that the caller’s 911 location information is delivered to the appropriate PSAP.

COMPLIANCE WITH ALL E911 REGULATIONS
Standards-based call routing conforms to all CRTC regulations, enabling organizations to meet or exceed their E911 regulations.

LARGEST 911 COVERAGE
Provides 100% nationwide 911 coverage across Canada, ensuring reliable emergency service is available to users in all regions.

SUPERIOR NETWORK RELIABILITY
With carrier-grade redundant data centers, the ERS delivers continuous 911 call routing services, 24 hours a day, 7 days a week, 365 days a year.

NATIONAL ALI DATABASE
Serves as a central repository for all user records, offering advanced provisioning, address correction, and MSAG validation capabilities.

SIMPLE TO DEPLOY AND MANAGE
Offers quick and easy implementation in as little as 24 hours. The user-friendly web-based management interface includes an administrative Dashboard and SOAP API.

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West Corporation

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