PSAP Link is an easy-to-use service that allows call center agents to automatically transfer member emergency calls and real-time location information to the appropriate Public Safety Answering Point (PSAP) in a crisis situation. With connectivity to over 5,500 PSAPs across the US, PSAP Link ensures that call centers can connect their members to the help they need, when they need it.
West’s Safety Services
- Compatible with the widest range of VoIP equipment vendors for seamless E9-1-1 integration
- Streamlined service, quality control and reliable network infrastructure
- Complex environment support, such as multiple UC vendors deployed on premises, hosted, or in hybrid environments.
- Trusted by over 1,000 organizations to safeguard their organization
- Over 31M VoIP records under management
- Call routing service delivered 24/7/365 over a geo-redundant network with no single point of failure