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West Resources

Communications Hub Overview

Giving you one platform to manage all your solutions, Communications Hub is your single source for CX truth. To keep up with today’s customer, enterprises rely on multiple programs, platforms and technology vendors to deliver a variety of communications. But an amalgamation of software makes it difficult to gain a holistic view of a customer’s journey. As a result, companies often struggle to send timely, relevant communications that resonate from channel to channel.

Communications Hub aggregates disparate communications, regardless of technology vendor, to provide a 360-degree view of the customer across every channel.

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West Corporation

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