Resources
Resources


West Resources

53 Stats That Show What Consumers Expect from Brand Communication

West surveyed more than 500 U.S. consumers to understand how they define high-quality customer experiences. We discovered how communication preferences shift across different situations, channels, interactions and demographics, and we identified which industries are leading and lagging behind.

Take a look at the 53 key consumer stats from the survey that show how you can make the most of your brand communication.

RedCircleArrow  Download



West Corporation

utility-side-menu