Data Sheets/Brochures

Data Sheets/Brochures

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West Resources

EAS for Utilities

Learn how Emergency Aware Services for Utilities can lead to informed decision making during emergency situations.

EAS for Chemical

Learn how Emergency Aware Services for Chemical can lead to informed decision making during emergency situations.

VIPER Fact Sheet

Learn more about world class VIPER® and Power 911®—resources that suit PSAPs of any size need for effective and rapid response in both legacy and NG9-1-1 environments.

Medicare Chronic Care Management 99490: Frequently Asked Questions

CMS recognizes care management as one of the critical components of primary care that contributes to better health and care for individuals, as well as reduced spending. 99490 pays physicians for implementing processes to manage patients outside of the clinical setting.

West Guide to Implementing CCM for 99490

Delivering Chronic Care Management makes clinical and financial sense. After all, 2/3 of Medicare beneficiaries have at least two chronic conditions. Whether your practice is trying to determine the best way to get started or you’re looking for ways to streamline your existing program, our step-by-step guide can help.

West Engagement Center™: Across the Continuum

The West Engagement Center combines a unique set of consumer engagement technologies with clinical assets designed to solve complex engagement and communication challenges. Healthcare organizations that engage and activate consumers in meaningful ways will be best positioned to reduce cost, improve the quality of care, and optimize the experience.

Scale Consumer-Centered Healthcare Engagement Across the Care Continuum

The West Engagement Center delivers the communication technologies and clinical resources healthcare organizations need to engage consumers in four critical areas of opportunity.

Top 10 Reasons Service Providers Choose West for E911

West’s Safety Services, formerly Intrado, specializes in emergency communications technologies. With West’s E911 solutions, service providers can offer their customers enhanced 911 (E911) connectivity to over 6,000 Public Safety Answering Points (PSAPs) across the US and Canada. (more…)

Addressing E911 with SIP Trunking

Using SIP trunking with “traditional” E911 solutions can pose technical challenges. (more…)

Emergency Solutions for Organizations Worldwide

West delivers the industry’s most complete emergency solutions for IP telephony deployed across the globe – from IP phone tracking to advanced on-site security notifications. West’s safety solutions ensure that when an emergency call is made, the caller’s precise location information is immediately made available to on-site security, helping your team to respond quickly to keep your employees safe. (more…)