Data Sheets/Brochures


Data Sheets/Brochures

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West Resources

911 Call Routing Service for the US: Emergency Routing Service (ERS)

Emergency Routing Service (ERS) provides organizations with 911 call routing to Public Safety Answering Points (PSAPs) across the United States. Using a single SIP or PSTN connection, the ERS ensures that the caller’s 911 location information is delivered to the appropriate PSAP. (more…)

911 Call Routing Service for Canada: Emergency Routing Service (ERS)

Emergency Routing Service (ERS) provides organizations with 911 call routing to Public Safety Answering Points (PSAPs) across Canada. Using a single SIP or PSTN connection, the ERS ensures that the caller’s 911 location information is delivered to the appropriate PSAP. (more…)

Desk Alert Fact Sheet

Desk Alert from West Safety Services is a simple solution to a serious problem that many organizations overlook. Desk Alert brings your security team into an emergency situation as its occurring, arming them with key information to react quickly and assist first responders—and, ultimately, improve emergency outcomes for your employees, students and end users.

Maximizing the Value of Your Communication Solutions with Professional Services

Communication technology makes customer interaction possible. Strategic optimization makes the customer experience exceptional.

MapFlex Fact Sheet

MapFlex 9-1-1 provides automatic display and rapid management of calls in a simplistic map-centric application. Its use of locally sourced GIS data provides highly accurate information to the PSAP and in addition to the local data, vast peripheral data sources provide enhanced situational awareness.

Emergency Aware Services (EAS)

Emergency Aware Services help to ensure you have the best AHJ contact information is essential to the operation of your alarm business.

E911 for Health/Insurance Call Centers

Providing access to E911 in times of crisis is one of the valuable services health and insurance call centers deliver to their members. During an emergency, call center agents need to be able to deliver the call to the appropriate Public Safety Answering Point (PSAP), even if the caller is located across the country from the agent. (more…)

Emergency Gateway (EGW) Fact Sheet

Simplify and Optimize the Management of 9-1-1. Safeguard Your Users.

Emergency Gateway (EGW) is an on-site appliance that streamlines E9-1-1 management. It ensures that your IP phone locations are updated and current and notifies on-site security personnel any time 9-1-1 is dialed from within your enterprise. EGW helps you protect your increasingly mobile end-users while ensuring you meet E9-1-1 regulatory obligations with confidence.

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E911 for Telematics Providers

Providing access to E911 in times of crisis is one of the valuable services Telematics Service Providers (TSPs) – vehicle telematics, medical telematics –deliver to their members. In an emergency (e.g. car crash, medical emergency, missing person, etc.), telematics providers must be able to connect their highly mobile subscribers to the appropriate Public Safety Answering Point (PSAP) regardless of where the call is coming from. (more…)

Wireless Dispatchable Location Services

West Safety Services is currently developing several new, costeffective solutions to help carriers meet the new FCC mandates.


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