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EAS for Rail and Freight

Learn how Emergency Aware Services for Rail and Freight can lead to informed decision making during emergency situations.

EAS for Smart Cities

Learn how Emergency Aware Services for Smart Cities can lead to informed decision making during emergency situations.

EAS for Utilities

Learn how Emergency Aware Services for Utilities can lead to informed decision making during emergency situations.

EAS for Chemical

Learn how Emergency Aware Services for Chemical can lead to informed decision making during emergency situations.

Prescribe Better Member Engagement with TEC Pathways™

With TEC Pathways, care coordinators are able to manage their entire panel more efficiently, spend less time on administrative tasks and engage more members in a meaningful way.

VIPER Fact Sheet

Learn how Intrado VIPER® is the proven, i3 compliant, VoIP solution to provide PSAPs with dependable 9-1-1 call handling.

Prescribe Better Patient Engagement with TEC Pathways™

With TEC Pathways, care coordinators are able to manage their entire panel more efficiently, spend less time on administrative tasks and engage more patients in a meaningful way.

Medicare Chronic Care Management 99490: Frequently Asked Questions

CMS recognizes care management as one of the critical components of primary care that contributes to better health and care for individuals, as well as reduced spending. 99490 pays physicians for implementing processes to manage patients outside of the clinical setting.

West Guide to Implementing CCM for 99490

Delivering Chronic Care Management makes clinical and financial sense. After all, 2/3 of Medicare beneficiaries have at least two chronic conditions. Whether your practice is trying to determine the best way to get started or you’re looking for ways to streamline your existing program, our step-by-step guide can help.

West Engagement Center™: Across the Continuum

The West Engagement Center combines a unique set of consumer engagement technologies with clinical assets designed to solve complex engagement and communication challenges. Healthcare organizations that engage and activate consumers in meaningful ways will be best positioned to reduce cost, improve the quality of care, and optimize the experience.


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