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West Resources

Frost & Sullivan Next Generation 9-1-1 Report

Frost & Sullivan research indicates the leading end-to-end NG911 solution providers include AT&T, CenturyLink, TeleCommunications Systems (TCS), and West. Local Exchange Carriers (LECs) that have primary NG911 contracts with counties or states generally partner with an ESInet vendor to support end-to-end service fulfillment.

EAS for Public Safety

West’s VoIP solution for CLECs helps you meet regional PSAP requirements for 9-1-1 connectivity, regardless of where your subscribers are located. Leveraging West’s nationwide footprint, you’ll connect your subscribers to 9-1-1, receive higher call delivery rates and reduce the administrative headaches created by call failures. You can broaden your subscriber services to include mobile, nomadic and outside-of-rate center offerings.

EAS for Rail and Freight

Learn how Emergency Aware Services for Rail and Freight can lead to informed decision making during emergency situations.

EAS for Smart Cities

Learn how Emergency Aware Services for Smart Cities can lead to informed decision making during emergency situations.

EAS for Utilities

Learn how Emergency Aware Services for Utilities can lead to informed decision making during emergency situations.

EAS for Chemical

Learn how Emergency Aware Services for Chemical can lead to informed decision making during emergency situations.

Prescribe Better Member Engagement with TEC Pathways™

With TEC Pathways, care coordinators are able to manage their entire panel more efficiently, spend less time on administrative tasks and engage more members in a meaningful way.

VIPER Fact Sheet

Learn how Intrado VIPER® is the proven, i3 compliant, VoIP solution to provide PSAPs with dependable 9-1-1 call handling.

Prescribe Better Patient Engagement with TEC Pathways™

With TEC Pathways, care coordinators are able to manage their entire panel more efficiently, spend less time on administrative tasks and engage more patients in a meaningful way.

Medicare Chronic Care Management 99490: Frequently Asked Questions

CMS recognizes care management as one of the critical components of primary care that contributes to better health and care for individuals, as well as reduced spending. 99490 pays physicians for implementing processes to manage patients outside of the clinical setting.


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