Intrado Resources

Tracking IP Phones for Emergencies – International

Tracking phone locations during emergencies is crucial for routing 911 calls to the right Public Safety Answering Point, and for sending first responders to the right location. West’s E911 solution permits you to track IP phones that move around your enterprise’s VoIP/Unified Communication (UC) network, and to determine their location whenever a user calls 911. This E911 solution allows you to send the exact location information to the Public Safety Answering Point (PSAP), reduces human error and improves response times during emergencies.

The following brochure, Feature Brief: Automatic IP Phone Tracking, explains how West’s Emergency Gateway (EGW) automatically tracks IP phones for E911, and solves the problem of identifying the locations of IP phones when someone calls 911.

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