Intrado Resources

E911 Reseller Case Study – Cincinnati Bell Technology Solutions Inc. (CBTS)

Our resellers know we have experience implementing E911 solutions in North America’s largest and most complex Unified Communications (UC) environments. They also know that we offer robust E911 technologies with features that help their customers meet their business and E911 requirements.

When a large, multinational organization (the Customer) issued a Request for Proposal (RFP) for a centralized IP phone system for their US operations, Cincinnati Bell Technology Solutions Inc (CBTS) knew they had the experience, expertise, and strong partnerships necessary to deliver. They also knew that, given the size of the proposed deployment, the Customer would need a cutting-edge E911 solution that could meet their E911 requirements:

  • Automatically keep track of the location of 25,000 IP phones.
  • Ensure on-site personnel are notified of an emergency.
  • Seamlessly integrate with Avaya’s advanced Aura architecture.

CBTS selected West to provide the E911 solution for this deployment. After evaluating West’s different E911 products and services, CBTS determined that West’s Emergency Gateway (EGW) appliance and Desk Alert screen pop application were the best E911 solutions for the Customer.

Read the following E911 Reseller Case Study to learn more about West’s E911 solution tailored specifically for CBTS’s Customer.

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