Intrado Resources

Learning Center Schedule and Registration

The new Call Handling Installation and Configuration Certification will be structured through the following three phases:

  1. On-line self-directed prerequisite training – 20 hours, self-paced.
  2. In-class Core Call Handling Installation & Configuration training – 10 days.
  3. On-line training for Call Handling support products and features – variable as needed.

Certification is awarded upon successful completion of phases one and two. Courses are delivered at the West offices in Longmont, Colorado.

See our training schedule.

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